Dermatology Front Desk Concierge

Anne Arundel Dermatology; Bel Air (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Paid time off

Holidays

Retirement Savings

Employee discount

Job summary

Anne Arundel Dermatology is seeking a Front Desk Receptionist to greet patients, manage check-ins/outs, collect payments and support daily clinic operations. You will coordinate appointments, verify demographics and assist with billing while delivering friendly, accurate service.

The role requires strong communication skills, HIPAA awareness, and comfort working in a fast-paced dermatology setting. On-site scheduling covers Bel Air with coverage at Havre De Grace as needed.

Qualifications

• High School Graduate or GED (required).
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Responsibilities

• Greet each patient in a pleasant and professional manner.
• Screen calls, schedules appointments and referrals.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Check-in and check-out patients.
• Proactively collect patient payments.
• Update product inventory weekly.
• As closer – run end of day reports & balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Other duties assigned as deemed necessary by management.

Skills

Customer service

Communication

HIPAA knowledge

Phone system

EMR utilization

Organizational skills

Detail oriented

Fluent English

Education

High School Diploma or GED

Tools

EMR software

Job description

Anne Arundel Dermatology is seeking a Front Desk Receptionist to greet patients, manage check-ins/outs, collect payments and support daily clinic operations. You will coordinate appointments, verify demographics and assist with billing while delivering friendly, accurate service.

The role requires strong communication skills, HIPAA awareness, and comfort working in a fast-paced dermatology setting. On-site scheduling covers Bel Air with coverage at Havre De Grace as needed.