Dermatology Clinic Front Desk & Scheduling Clerk

The University of Iowa; Iowa City (IA); On-site; USD 36,000 - 44,000; Full time

Job summary

The University of Iowa Health Care Department of Dermatology is seeking a Clerk III to perform clinic reception duties, manage patient check-in/out in EPIC, and coordinate routine paperwork for upcoming visits.

This role requires strong customer service, attention to detail, and proficiency with Microsoft Office. You will also assist in surgery scheduling and handle co-pays for cosmetic procedures as part of a busy on-campus clinic.

Qualifications

• Any combination of clerical office experience, related undergraduate education, and/or post high school clerical training equivalent to two years of full-time employment.

Responsibilities

• Check-in and check-out duties at the reception desk.
• Schedule patient clinic and surgical appointments using EPIC work queues and In Basket, coordinating with other services as required.
• Take copays and payments for cosmetic procedures and supplies.
• Assist in Dermatology Surgery Office and cover surgery scheduling when needed.
• Prepare files for upcoming clinic visits.
• Upload and distribute clinic forms and incoming faxes.
• Initiate and process standardized forms related to area of assignment.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Microsoft Office

Tools

EPIC

Job description

The University of Iowa Health Care Department of Dermatology is seeking a Clerk III to perform clinic reception duties, manage patient check-in/out in EPIC, and coordinate routine paperwork for upcoming visits.

This role requires strong customer service, attention to detail, and proficiency with Microsoft Office. You will also assist in surgery scheduling and handle co-pays for cosmetic procedures as part of a busy on-campus clinic.