Perioperative Clerk III: Front Desk & OR Scheduling

University of Iowa; Iowa City (IA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid vacation

Health insurance options

Retirement plan contributions

Job summary

University of Iowa Health Care in Iowa City seeks a Clerk III to provide front desk reception and clerical coordination for the Perioperative Division. The role rotates among clerk desks and interfaces with patients, visitors, and hospital staff to ensure smooth operations in a fast-paced setting.

The ideal candidate demonstrates strong organizational and communication skills, medical terminology knowledge, and the ability to multitask while maintaining a friendly, professional demeanor.

Qualifications

• Two years of related clerical experience or education equivalent.
• Medical terminology knowledge.
• Public Contact/Customer Service experience.

Responsibilities

• Rotates between up to 8 staffed clerk desks within the Main Operating Room, providing flexible support as needed.
• Communicates with patients, visitors, and health care professionals to maintain positive relationships.
• Collaborates with charge nurses to align daily surgical scheduling with OR teams.
• Processes and manages medical records and related documents.
• Uses Epic and other office software to support operations.
• Maintains clear communication across clerical staff.
• Initiates and processes standardized forms related to the assignment area.
• Maintains phone coverage and manages the phone system to standards of excellence.
• Navigates web-based resources and online clinical/business applications.
• Manages supply ordering, obtaining, and storage in each area.

Skills

Public contact / Customer service

Communication skills

Organizational skills

Multitasking

Education

Two years of related clerical experience

Tools

Epic

Job description

University of Iowa Health Care in Iowa City seeks a Clerk III to provide front desk reception and clerical coordination for the Perioperative Division. The role rotates among clerk desks and interfaces with patients, visitors, and hospital staff to ensure smooth operations in a fast-paced setting.

The ideal candidate demonstrates strong organizational and communication skills, medical terminology knowledge, and the ability to multitask while maintaining a friendly, professional demeanor.