Deputy Senior Manager, Digital Transformation & Platforms

Hong Kong Housing Society; American Samoa; On-site; USD 150,000 - 190,000; Full time

Job summary

Hong Kong Housing Society (HKHS) is seeking a Deputy Senior Manager (SEW-Digital Transformation) to lead the digital transformation strategy and technology roadmap, and to drive the Subsidized Sales Flat Initiative Programme App and related platforms. You will manage end-to-end projects from requirements through deployment and continuous enhancement.

You will also develop customer-centric digital solutions, oversee e-commerce, membership, payments, loyalty and community engagement, and explore

Qualifications

• Degree holder in Computer Science, Information Technology, Information Systems, Engineering, Digital Business or related disciplines.
• Minimum 12 years of relevant experience, including at least 6 years at managerial level with proven experience in digital transformation, platform development or technology project management.

Responsibilities

• Lead the development and execution of HKHS's digital transformation strategy, technology roadmap and innovation initiatives.
• Drive the design, development and implementation of the Subsidized Sales Flat Initiative Programme App and related digital platforms.
• Manage the full project lifecycle, including business requirements, tendering, vendor management, system development, testing, deployment and continuous enhancement.
• Develop customer-centric digital solutions, including e-commerce, marketplace, membership, payment, loyalty and community engagement functionalities.
• Explore and implement new technologies to support business growth, service enhancement and digital adoption.
• Build data analytics and reporting capabilities, and oversee cybersecurity, data privacy and governance requirements.
• Monitor project quality, budgets, schedules and vendor performance to ensure successful delivery.
• Collaborate with internal and external stakeholders and provide professional advice on digital transformation and technology initiatives.

Skills

Digital transformation

Project management

Mobile app development

E-commerce platforms

Data analytics

Cybersecurity

Stakeholder management

Bilingual English/Chinese

Education

Bachelor's degree in Computer Science / IT / IS / Engineering

Tools

CRM systems

Payment gateway integration

UX/UI design

Cloud platforms

Job description

Hong Kong Housing Society (HKHS) is seeking a Deputy Senior Manager (SEW-Digital Transformation) to lead the digital transformation strategy and technology roadmap, and to drive the Subsidized Sales Flat Initiative Programme App and related platforms. You will manage end-to-end projects from requirements through deployment and continuous enhancement.

You will also develop customer-centric digital solutions, oversee e-commerce, membership, payments, loyalty and community engagement, and explore