Deputy Program Manager

ZipRecruiter; Village of Garden City (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

A leading company in IT services is seeking a Deputy Program Manager to manage the delivery of IT services and drive improvements for a military client in Adelphi, MD. The role requires a strong leader with extensive project management experience and relevant certifications. The position involves overseeing delivery teams, ensuring compliance with standards, and managing project lifecycles. Application of ITIL processes and excellent communication skills are essential for success in this role.

Benefits

Paid holidays

Paid time off

Medical, dental, and vision

Company-paid long and short-term disability

Life insurance

Referral bonuses

Relocation incentive program

Certification reimbursement program

Retirement benefits

Qualifications

• Twelve (12+) years of relevant program and project management experience within IT environments.
• Must have Project Management Professional (PMP) certification.
• Must have ITIL v4 Foundation or higher.

Responsibilities

• Oversee functional delivery teams across geographically dispersed locations.
• Ensure all project deliverables adhere to contractual requirements and quality standards.
• Conduct project status meetings, prepare progress reports, and drive improvement efforts.

Skills

Project Management

Budgeting

Risk Assessment

Communication

Problem Solving

Education

BA/BS Degree in Information Technology, Business Administration, or a related field

Tools

Microsoft Office Suite

Microsoft Project

Jira

Job description

Job DescriptionJob DescriptionCompany Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Deputy Program Manager to join our team at Adelphi, MD.

• Must be a US
• Must have an active DoDSecurity Clearance.
• Non-remote(relocation incentiveavailable)

Our Deputy Program Manager will work closely with the Program Manager to lead and manage the delivery of IT services, drive delivery improvement and quality assurance, and ensure compliance with program objectives, service level agreements (SLAs), and quality standards for the Army Research Laboratory in Adelphi, MD.

Job Responsibilities:

• Serve as a key leader responsible for overseeing functional delivery teams across geographically dispersed locations.
• Provide full lifecycle project management, including planning, execution, monitoring, and closure of IT initiatives.
• Ensure all project deliverables adhere to contractual requirements, quality standards, and customer expectations.
• Develop and maintain project documentation including scope, work plans, schedules, resource plans, and risk registers.
• Interface with stakeholders to coordinate ongoing and new contract requirements and address emerging challenges.
• Manage staffing levels, performance metrics, and contract compliance in alignment with the Program Manager.
• Oversee vendor task integration, monitor subcontractor deliverables, and ensure timely resolution of project issues.
• Conduct project status meetings, prepare progress reports, and drive continuous improvement efforts.
• Lead performance management and quality control functions to ensure optimal service delivery and mission support.
• Implement and enforce SOPs, ITIL processes, and risk mitigation strategies across the delivery environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

• Must be a US .
• Must have an active DoDSecurity Clearance.
• Must have a BA/BS Degree in Information Technology, Business Administration, or a related field.
• Twelve (12+) years of relevant program and project management experience within IT environments.
• IAT Level II Certification equivalent or higher perDoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security,GICSP,GSEC, SSCP, etc.).
• Must have Project Management Professional (PMP) certification.
• Must have ITIL v4 Foundation or higher.
• Proven track record of successful program delivery in a leadership role.
• Strong knowledge of project management methodologies and best practices.
• Excellent skills in budgeting, financial management, and risk assessment.
• Advanced proficiency in Microsoft Office Suite and project management software (e.g., Microsoft Project, Jira).

:

• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooterwho thrives in resolvingcomplex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Additional Information

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term , life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc.is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program.All your information will be kept confidential according to EEO guidelines.