Deputy Program Manager

DCCA; Columbia (MD); On-site; USD 140,000 - 250,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Disability and life insurance

Employee assistance program

Education assistance

Wellness initiatives

Paid leave

Job summary

DCCA is a veteran‑owned IT business specializing in providing innovative solutions to government agencies and commercial enterprises. The Deputy Program Manager will support the PM in day‑to‑day oversight of Part D Transaction Facilitator operations, including E1 eligibility, FIR reporting, and COB routing across pharmacies, sponsors, and payers.

Responsibilities include ensuring CMS‑mandated performance levels, managing BAAs, coordinating with CMS COR/PO, and maintaining project artifacts such

Qualifications

• Bachelor's Degree preferred in Health IT, Information Systems, Business, or related field.
• PMP certification preferred.

Responsibilities

• Oversee day‑to‑day oversight of Part D Transaction Facilitator operations, including E1 eligibility queries, FIR reporting, TrOOP balance transfers, and COB routing.
• Ensure PWS and QASP performance objectives are met for CMS QA levels, including daily reporting.
• Manage Business Associate Agreements (BAA) with Part D plan sponsors.
• Coordinate with CMS COR/Project Officer for bi‑weekly reviews, MA & Part D system workgroups, status calls, and monthly status reports.
• Help maintain the Project Management Plan (PMP), project schedule, and deliverables.
• Support Transition‑In planning with incumbent contractor to transfer tools, data, documentation, and knowledge.

Skills

Medicare COB operations

E1 eligibility

FIR reporting

BAA management

CMS/PWS performance

Program/Deputy PM experience

COR/PO coordination

24/7 real-time transaction network

Education

Bachelor's Degree

PMP certification

Job description

DCCA is a veteran‑owned IT business specializing in providing innovative solutions to government agencies and commercial enterprises.

Deputy Program Manager

Candidate must have or be willing to obtain a Public Trust Clearance.

Key Tasks

• Serve as Deputy Program Manager supporting the PM in day‑to‑day oversight of all Part D Transaction Facilitator operations, including E1 eligibility queries, FIR reporting, TrOOP balance transfers, and COB transaction routing between pharmacies, Part D plan sponsors, and other payers.
• Oversee execution of the PWS and QASP performance objectives, ensuring the transaction facilitation platform meets CMS‑mandated Acceptable Quality Levels for E1 daily reporting, FIR reporting, and BAA execution.
• Manage Business Associate Agreement (BAA) execution with Part D plan sponsors.
• Serve as a key point of contact with the CMS COR/Project Officer, supporting bi‑weekly management reviews, MA & Part D system workgroups, status conference calls, and preparation of Monthly Status Reports.
• Help maintain the Project Management Plan (PMP), project schedule, and deliverables.
• Support Transition‑In planning and execution, including collaboration with the incumbent contractor to transfer tools, data, documentation, and institutional knowledge.

Required Skills

• Managing Medicare Part D Coordination of Benefits (COB) operations, including TrOOP balance transfers, E1 eligibility transactions, FIR reporting, and BIN/PCN routing.
• Serving in a Program Manager, Deputy Program Manager, or senior systems/product management role on a CMS Part D or Medicare COB‑related contract.
• Working directly with a COR/Project Officer on federal contract deliverables, status reporting, and QASP/PWS performance management.

Desired Skills (Pluses)

• Proven experience with NCPDP standard pharmacy transactions (E1 and related transaction sets).
• Managing a 24/7 real‑time online transaction switching network with connectivity to pharmacies, payers, and other switches.
• Experience with Part D transaction facilitation, Medicare Part D eligibility system, or similar CMS switch/clearinghouse contract.
• PMP certification or equivalent formal program/project management training.

Required Education / Certifications

• Bachelor's Degree preferred (Health IT, Information Systems, Business, or related field).
• PMP certification preferred.

The proposed salary range for this position in Maryland is $140,000 to $250,000. Final salary will be determined based on various factors. Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives.

Equal Opportunity Employer, including Disability/Vets.