Deputy Program Manager

International Executive Service Corps; Columbia (MD); On-site; USD 140,000 - 250,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Paid leave

Education assistance

Wellness initiatives

Job summary

International Executive Service Corps seeks a Deputy Program Manager to supervise day‑to‑day Part D COB operations, including E1 eligibility, FIR reporting, and TrOOP transfers. You will coordinate with CMS COR/Project Officer, manage BAAs with plan sponsors, and support management reviews and status reports.

You will help maintain the PMP, project schedule, and deliverables, and assist Transition‑In planning to ensure smooth knowledge transfer with the incumbent contractor.

Qualifications

• Experience with Medicare Part D COB operations and TrOOP balance transfers.
• Experience serving in a Program Manager/Deputy PM role on CMS Part D or Medicare COB contracts.
• Proven ability to work with COR/Project Officer on federal contract deliverables and reporting.

Responsibilities

• Support day-to-day oversight of Part D COB operations and transaction routing.
• Oversee execution of PWS and QASP objectives to meet CMS quality levels for reporting and BAAs.
• Manage BAA execution with Part D sponsors and coordinate with CMS COR/PO.
• Engage in bi-weekly reviews, workgroups, and status reporting.
• Maintain the Project Management Plan, schedule, and deliverables.
• Assist Transition‑In planning and knowledge transfer with incumbent contractor.

Skills

Medicare COB ops

CMS Part D contract mgmt

COR liaison

NCPDP E1 transactions

Education

Bachelor's Degree

Job description

Deputy Program Manager

Candidate must have or be willing to obtain a Public Trust Clearance.

Key Tasks

• Serve as Deputy Program Manager supporting the PM in day-to-day oversight of all Part D Transaction Facilitator operations, including E1 eligibility queries, FIR reporting, TrOOP balance transfers, and COB transaction routing between pharmacies, Part D plan sponsors, and other payers.
• Oversee execution of the PWS and QASP performance objectives, ensuring the transaction facilitation platform meets CMS-mandated Acceptable Quality Levels for E1 daily reporting, FIR reporting, and BAA execution.
• Manage Business Associate Agreement (BAA) execution with Part D plan sponsors.
• Serve as a key point of contact with the CMS COR/Project Officer, supporting bi‑weekly management reviews, MA & Part D system workgroups, status conference calls, and preparation of Monthly Status Reports.
• Help maintain the Project Management Plan (PMP), project schedule, and deliverables.
• Support Transition‑In planning and execution, including collaboration with the incumbent contractor to transfer tools, data, documentation, and institutional knowledge.

Required Skills

• Managing Medicare Part D Coordination of Benefits (COB) operations, including TrOOP balance transfers, E1 eligibility transactions, FIR reporting, and BIN/PCN routing.
• Serving in a Program Manager, Deputy Program Manager, or senior systems/product management role on a CMS Part D or Medicare COB‑related contract.
• Working directly with a COR/Project Officer on federal contract deliverables, status reporting, and QASP/PWS performance management.

Desired Skills (Pluses)

• Proven experience with NCPDP standard pharmacy transactions (E1 and related transaction sets).
• Managing a 24/7 real‑time online transaction switching network with connectivity to pharmacies, payers, and other switches.
• Experience with Part D transaction facilitation, Medicare Part D eligibility system, or similar CMS switch/clearinghouse contract.
• PMP certification or equivalent formal program/project management training.

Required Education / Certifications

• Bachelor's Degree preferred (Health IT, Information Systems, Business, or related field).

The proposed salary range for this position in Maryland is $140,000 to $250,000; final salary will be determined based on various factors.

Benefits include comprehensive healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave, education assistance, and wellness initiatives.

Equal Opportunity Employer including Disability/Vets.