Deputy National Program Lead - Quality & Compliance

SOC LLC; Atlanta (GA); On-site; USD 107,000 - 161,000; Full time

Job summary

SOC LLC seeks a Deputy National Program Manager to serve as a strategic leader alongside the National Program Manager, guiding contract execution and enterprise program operations across quality assurance, compliance, risk management, and governance.

You will oversee quality control, policy governance, and performance reporting, coordinating cross-functional teams and supporting budgeting, readiness, and high-quality service delivery across the program.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) in business administration, security management, criminal justice, quality management, compliance, operations, or a related discipline; equivalent related experience may be considered where appropriated.
• 10+ years progressive supervisory, management, operational, quality, compliance, security, contract administration, or government-services experience leading multi-site operations and programs.
• Security management experience and CIFSO experience preferred.

Responsibilities

• Lead the full lifecycle of quality assurance and quality control, including long-term quality strategies, metrics, and governance of policies and procedures across the program.
• Conduct and oversee quality evaluations, compliance audits, and corrective actions; document findings and close CAPAs.
• Represent the National Program Manager, coordinate cross-functional execution and ensure leadership continuity during absences or crises.
• Support contract management, reporting, risk management, and executive updates on program status and performance.
• Support personnel leadership and stakeholder engagement across the national program; reinforce lines of authority and accountability.
• Assist strategic and financial stewardship by evaluating resources, efficiency, and budgeting; ensure compliant performance.

Skills

Leadership

Policy governance

Risk management

Stakeholder management

Quality assurance

Communication

Education

BA/BS in business administration, security management, quality management, operations or related field

Job description

SOC LLC seeks a Deputy National Program Manager to serve as a strategic leader alongside the National Program Manager, guiding contract execution and enterprise program operations across quality assurance, compliance, risk management, and governance.

You will oversee quality control, policy governance, and performance reporting, coordinating cross-functional teams and supporting budgeting, readiness, and high-quality service delivery across the program.