Deputy Chief Information Officer (NCS) - BCIT

Baltimore Police; Baltimore, Northern (MD, KY); Hybrid; USD 138,000 - 228,000; Full time

Job summary

The Baltimore City Office of Information & Technology (BCIT) seeks a seasoned Deputy Chief Information Officer (Technology) to lead the City's enterprise technology environment across Applications, Infrastructure, Information Security, Public Safety Services, and Digital Services.

Reporting to the CIO, this executive guides architecture, risk management, and modernization initiatives to deliver secure, reliable services for residents and city operations.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related field; Master's preferred.
• 10+ years of progressive technology leadership experience at a senior level.
• At least 5 years of supervisory experience managing senior managers or directors.
• Experience overseeing large-scale technology budgets, procurement, and financial controls.
• Experience with cybersecurity, enterprise architecture, governance, and risk management.
• Experience with systems supporting public safety or mission-critical operations is strongly preferred.

Responsibilities

• Provide unified leadership across Applications, Information Security, Infrastructure, Public Safety Services & Emergency Communications, and Digital Services.
• Oversee governance of AI-powered features and ensure alignment with policy and privacy requirements.
• Embed security into procurement, vendor management, and lifecycle decisions.
• Establish and monitor infrastructure performance, uptime, capacity, and resilience.
• Ensure availability and security of public safety and emergency communications systems.
• Partner with other CIO offices to align digital service delivery with city roadmaps.

Skills

Executive leadership

Cybersecurity governance

Enterprise architecture

Public safety systems

Strategic technology vision

Budgeting & finance

Vendor management

Change management

Education

Bachelor's degree in CS/IT/CE

Master's degree preferred

Tools

AI governance

Security operations

IT portfolio governance

Job description

The Deputy Chief Information Officer (Technology) serves as BCIT's senior technical executive, responsible for leading the City's enterprise technology environment across Applications, Information Security, Infrastructure, Public Safety Services & Emergency Communications, and Digital Services. This role supports the CIO by providing strategic direction, establishing enterprise architecture and cybersecurity governance, and ensuring the reliability, security, and modernization of all major technology platforms. The Deputy CIO (Technology) oversees mission-critical systems, guides major capital and operating investments, leads technical succession planning, and ensures technology initiatives align with citywide priorities and resident-focused service delivery. This position is essential to maintaining a secure, modern, and resilient technology foundation for Baltimore City.**THIS IS A NON-CIVIL SERVICE POSITION****Salary Range:*****$137,909.00 - $227,648.00 Annually*****Get to Know Us**Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here:**Job Description**The Baltimore City Office of Information & Technology (BCIT) is seeking a seasoned technology executive to serve as its Deputy Chief Information Officer (Technology). Reporting directly to the Chief Information Officer, the Deputy CIO (Technology) serves as the senior technical executive of BCIT and is the CIO's principal deputy for the design, delivery, security, and reliability of the City's technology environment.In this role, the Deputy CIO (Technology) provides unified leadership across BCIT's technology portfolio, spanning Applications, Information Security, Infrastructure, Public Safety Services & Emergency Communications, and Digital Services. The Deputy CIO (Technology) is responsible for integrating these functions into a secure, modern, and highly reliable technology platform that supports the daily operations of Baltimore City government and the delivery of resident-facing services.Provide unified strategic and operational leadership across all divisions reporting to this role, including Applications, Information Security, Infrastructure, Public Safety Services & Emergency Communications, and Digital Services.Oversee governance of AI-powered features embedded within enterprise applications, ensuring adoption aligns with City policy, ethical guidelines, privacy requirements, and risk tolerance.Ensure security requirements are embedded into procurement, vendor management, and application and infrastructure lifecycle decisions across the Technology portfolio.Establish and monitor infrastructure performance and availability standards, ensuring critical systems meet uptime, capacity, and resilience requirements.Ensure public safety and emergency communications systems meet the heightened availability, redundancy, and security requirements demanded by police, fire, and emergency response operations.Partner with the Deputy CIO (Operations) and IT Portfolio Management to ensure digital service delivery strategies remain aligned with agency-wide technology roadmaps and resident experience goals.**Minimum Qualifications****Education:** Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline from an accredited institution. Master's degree strongly preferred.**AND****Experience:** Have then (10) + years of progressive technology leadership experience, including demonstrated experience managing multiple complex technical functions - such as applications, infrastructure, cybersecurity, or digital services - at a senior executive level. At least 5 years of supervisory experience managing senior managers or directors, including performance evaluation, disciplinary action, and hiring/promotion recommendations. Demonstrated experience overseeing large-scale technology budgets, including capital and operating budget planning, procurement oversight, and financial controls management. Demonstrated experience overseeing or working closely with cybersecurity, enterprise architecture, or infrastructure functions, including governance, risk management, and standards enforcement. Experience overseeing systems supporting public safety, emergency communications, or other mission-critical, high-availability operations is strongly preferred. Demonstrated experience leading enterprise application, infrastructure, or digital modernization initiatives in a complex organization. Experience in a government or large public-sector institution preferred***OR******Equivalency Notes:*** An equivalent combination of education and experience will be considered. Non-supervisory experience or education may not be substituted for the required supervisory experience.**Knowledge, Skills, and Abilities*** Exceptional executive leadership and technical management skills, with a proven ability to lead multiple complex technology divisions simultaneously.* Deep technical fluency across enterprise applications, cybersecurity, network and systems infrastructure, and digital service delivery, with the ability to engage credibly with engineers and executives alike.* Strong knowledge of cybersecurity governance, including identity and access management, vulnerability management, security operations, and incident response practices.* Strong working knowledge of enterprise architecture, application rationalization, and IT portfolio governance, including the ability to evaluate technical roadmaps and enforce standards across a diverse technology environment.* Experience overseeing mission-critical, high-availability systems - particularly those supporting public safety and emergency communications - with an understanding of the heightened resilience and security requirements involved.* Strong people leadership skills - able to develop, inspire, coach, and hold accountable a diverse team of senior technical managers and directors; demonstrated commitment to succession planning and building leadership depth.* Excellent verbal and written communication skills, with the ability to translate complex technical matters for non-technical leadership such as elected officials, City Council, oversight bodies, agency executives, and the public.* Demonstrated ability to manage organizational change at a senior executive level, including building buy-in, navigating political complexity, and sustaining momentum through technology transitions.* Strong fiscal and contract management acumen, including experience overseeing large-scale technology budgets and complex vendor relationships across multiple divisions.* Experience identifying and managing enterprise technology and cybersecurity risk, with the ability to develop mitigation strategies and maintain continuity of critical systems.* Proven commitment to equity, inclusion, and resident-centered digital service delivery.**Additional Information****Background Check**Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint