Deputy 911 Administrator

Cayuga County New York; City of Auburn (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Cayuga County New York is seeking a Deputy 911 Administrator to support the E-911 program in Auburn. The role focuses on daily operations, staff supervision and training, and resolving technical issues within the 911 Center.

The position involves collaborating with local public safety agencies to develop and implement the 911 Computer Aided Dispatch System, ensuring efficient emergency response and system reliability.

Qualifications

• Bachelor's degree plus 2 years in public safety or local/state law enforcement managerial or administrative role with supervisory experience.
• Associate degree plus 4 years in public safety or similar managerial/administrative role with supervisory experience.
• High school diploma with 6 years in public safety or related field plus supervisory experience.

Responsibilities

• Assist the E-911 Administrator in day-to-day operations of the 911 Center.
• Supervise and train staff within the 911 Center.
• Troubleshoot technical problems and coordinate with local public safety organizations.
• Develop and implement the 911 Computer Aided Dispatch System with stakeholders.

Education

Bachelor's degree in telecommunications management / telecommunications / emergency medical service / public administration / business administration

Associate degree in related field

High school diploma or equivalency

Job description

Cayuga County is hiring a full-time Deputy 911 Administrator for its 911 Call Center. Responsibilities include assisting the E-911 Administrator in the day-to-day operations of the 911 Center; supervision and training of staff; troubleshooting technical problems; works with local public safety organizations in the development and implementation of the 911 Computer Aided Dispatch System.Candidates must meet the following minimum requirements:(A) Graduation from a regionally accredited or New York State registered college or university with a bachelor’s degree in telecommunications management, telecommunications, emergency medical service, public administration, business administration, or a closely related field and two years of experience in a public safety or local or state law enforcement managerial or administrative position with responsibility for organizational planning, budget preparation and control, one year of which shall have been in a supervisory capacity; OR(B) Graduation from a regionally accredited or New York State registered two-year college with an associate degree in one of the areas mentioned in (A) above and four years of experience as outlined in (A) above, one year of which shall have been in a supervisory capacity; OR(C) Graduation from high school or possession of a high school equivalency diploma and six years of experience in one of the areas outlined in (A) above, one year of which shall have been in a supervisory capacity.NOTE: Volunteer experience will be accepted to meet the experience criteria in (A), (B), and (C) on a prorated basis.