Deposits & Customer Records Specialist

Hills Bank and Trust Company; Middletown (KY); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Hills Bank and Trust Company in Hills, IA is seeking a Retail Servicing Specialist to input and maintain customer information files, deposit accounts, CDs and IRAs in the core system. You will review paperwork for accuracy and respond to basic customer and third-party requests in a high-volume environment.

Maintain knowledge of deposit products and documentation; assist with tax reporting and other research; cross-train to cover essential duties during absences and participate in training as

Qualifications

• This job requires skills in a typical office environment.
• Includes computer skills and use of office equipment.
• Ability to handle high-volume, deadline-driven work environments.

Responsibilities

• Assist in maintaining customer information files, deposit accounts, CDs and IRAs in the core system.
• Review account paperwork for completeness and accuracy and ensure compliance with state and federal guidelines.
• Respond timely to customer and third-party research requests and verify information as needed.
• Support other departments on special projects and maintain knowledge of deposit products and related documentation.

Skills

Computer skills

Education

High School diploma or equivalent

1+ years related experience

Job description

Hills Bank and Trust Company in Hills, IA is seeking a Retail Servicing Specialist to input and maintain customer information files, deposit accounts, CDs and IRAs in the core system. You will review paperwork for accuracy and respond to basic customer and third-party requests in a high-volume environment.

Maintain knowledge of deposit products and documentation; assist with tax reporting and other research; cross-train to cover essential duties during absences and participate in training as