Deposit Risk Specialist

First Western; Rogers (AR); On-site; USD 60,000 - 75,000; Full time

Job summary

First Western in Rogers, AR is seeking a Deposit Risk Specialist to research, monitor, identify and mitigate fraud while maintaining discretion and detailed focus. The role requires the ability to make critical decisions based on customer history, deposit patterns and banking relationships.

Responsibilities include reviewing Smart Pay and Bill Pay for risk indicators, monitoring Banno for anomalies, assisting with deposit maintenance, approving debit card wallet requests, and evaluating alerts

Qualifications

• Experience in risk assessment and fraud detection.
• Ability to review financial activity for potential risk or suspicious items.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Review Smart Pay to assess mobile deposit risk and approve/review items exceeding risk thresholds.
• Review Bill Pay reports to identify potential risk and suspicious activity.
• Monitor Banno reports for compromised accounts, 2FA status, external transfers, and micro-deposits; manage mobile deposit enrollments.
• Assist in deposit maintenance tasks.
• Approve debit card wallet requests.
• Review potential risk hits through Financial Crime Defender.

Skills

Attention to detail

Risk assessment

Analytical thinking

Written and verbal communication

Teamwork

Bank software proficiency

Excel

Word

Tools

Bank software

Word

Excel

Job description

First Western is seeking a Deposit Risk Specialist at our Rogers Main Location. This position has a requirement of discretion and must have the confidence to make critical decisions while researching, investigating, monitoring, identifying, and mitigating fraud while keeping any information very detailed oriented. You must be able to make deductive decisions that could lead to learning about and preventing potential risks or scams, this may include observing customer history, deposit patterns and relationships with the bank. You must be knowledgeable and proficient in technology. You must be willing to look for more efficient methods of performing your day-to-day duties while thoroughly reviewing all aspects of risk, suspicious activity, and identifying patterns in customer behavior. Ability to make correct judgement calls with independent decision-making skills, while being able to understand the risk with these decisions.

Responsibilities And Duties

• Review Smart Pay to manage, make decision to mobile deposit. Examine items exceeding their parameter/risk settings, endorsement, and/or suspicious activity. Obtain approval and additional review on any potential risk or suspicious items.
• Review Bill Pay reports to monitor and identify potential risk and suspicious items: OFAC hits, auto approved accounts, Scheduled Transactions and Transfers, new enrollments.
• Review Banno for potentially compromised report, unverified two factor authentication, external transfers, micro deposit status and suspicious activity reports. Actively monitor and decide mobile deposit enrollments.
• Assist in Deposit maintenance tasks
• Approve debit card wallet requests
• Review potential risk hits through Financial Crime Defender

Qualifications And Skills

• Strong and proficient in attention to detail, written and verbal communication, teamwork, troubleshooting, analytical, and identifying risk assessment skills.
• Proficiency in all bank software programs as well as Word, Excel, Email.
• Ability to work independently with a proactive and self-motivated approach to work

First Western is a local community bank that has been serving Western Arkansas since 1910 and Northwest Arkansas since 1991. We specialize in customer service and serving our communities. We are a full-service financial company offering traditional banking, mortgage, insurance, and investment services. We offer competitive salaries and benefit packages based on qualifications and experience.

Applicants must pass a criminal background, consumer credit check, as well as drug screening. EOE