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Deposit Ops/Electronic Banking I (26-116)
Full Time Full-Time Midland, TX, US
DEPOSIT OPERATIONS / ELECTRONICBANKING SPECIALIST I
Midland, TX
Summary
Responsible for providing operational support to external clients and internal departments of the
Bank to include: Retail, Commercial, and Association Banking. Specialist will be cross trained
to support by Account Services and Electronic Banking.
Primary Job Responsibilities
- Monitors and works “Account Services” and “Electronic Banking” emails and “service events”;
- Responds to client support questions and conducts research for consumers and commercial clients;
- Report monitoring to include: CIF, new accounts, CDs, closed accounts, fee waivers, large items, and others as needed;
- Works with and processes non-post items, overdraft items and deposit item returns;
- Processes entries and balances general ledger accounts, assists with buying and selling foreign currency as well as foreign collection items, and other products and services as needed;
- Processes lockbox and other client services;
- Scans and indexes client documents;
- Processes incoming/outgoing wire transfers and ACH files;
- Processes on-line banking set-ups and maintenance requests;
- Assists with processing debit cards;
- Remain current and adhere to all regulatory requirements and training;
- Additional duties that may be assigned from time to time.
Education/Experience:
- High School Diploma or equivalent, and 1+ years banking experience.
Minimum Knowledge, Skills and Abilities Required
- Previous wire transfer processing experience required;
- Demonstrates understanding of Bank policies and procedures to correctly assist/guide internal clients;
- Attention to detail and adherence to policies and procedures;
- Excellent verbal and written communication skills;
- Capable of multi-tasking as needed;
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and experience with different types of banking software;
- Position will require flexible hours from 8:00 a.m. – 5:00 p.m. Monday – Friday