Multi-Department Deposit Operations Specialist

Enterprise Bank & Trust; Festus (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

Enterprise Bank & Trust is seeking a Universal Deposit Operations Specialist to support day-to-day operations across Deposit, Cash, and Specialized Deposits. The role requires accuracy, teamwork, and strong customer service.

You will participate in training, handle general service requests, and help ensure timely processing while upholding policy and regulatory standards. A high school diploma and 2–3 years’ experience are expected.

Qualifications

• High School or equivalent required.
• 2–3 years of relevant experience.
• Strong numerical, analytical, and organizational skills.
• Excellent communication and customer service abilities.
• Ability to work independently with limited supervision.
• Proficient with office software and banking systems.

Responsibilities

• Assist with researching Cash Vault, ATM/ITM, and Teller balancing discrepancies.
• Process electronic payment processing/exception items (returns, chargebacks, adjustments, overdraft decisions).
• Cross train in Deposit Operations, Cash Operations & Specialized Deposits.
• Provide superior customer service to internal and external customers.
• Assist with projects and participate in required training.

Skills

Independent work

Excellent communication

Fast-paced environment

Customer service

Attention to detail

Computer skills

Education

High School Diploma

Tools

Microsoft Office

Google Apps

Adobe PDF

Banking Software

Financial software

Job description

Enterprise Bank & Trust is seeking a Universal Deposit Operations Specialist to support day-to-day operations across Deposit, Cash, and Specialized Deposits. The role requires accuracy, teamwork, and strong customer service.

You will participate in training, handle general service requests, and help ensure timely processing while upholding policy and regulatory standards. A high school diploma and 2–3 years’ experience are expected.