Deposit Operations & Cash Services Specialist

Enterprise Bank & Trust; Ferguson (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Enterprise Bank & Trust is seeking a Universal Deposit Operations Specialist to support day-to-day operations across Deposit Operations, Cash Operations, and Specialized Deposits. This role requires handling time-sensitive tasks in line with bank policy and procedure and delivering excellent service to customers and colleagues.

The ideal candidate is detail-oriented, able to work independently in a fast-paced environment, and willing to cross-train across departments while supporting project

Qualifications

• High School diploma or equivalent required.
• 2–3 years of relevant experience.
• Strong mathematical, analytical and organizational skills.
• Excellent communication and customer service skills.
• Proficient with Microsoft Office and banking software.

Responsibilities

• Research Cash Vault, ATM/ITM and Teller balancing discrepancies.
• Process electronic payments and exception items.
• Cross-train in Deposit Operations, Cash Operations & Specialized Deposits.
• Provide superior customer service to internal and external customers.
• Assist with projects.
• Attend required training courses.
• Complete General Service Requests for Deposit Operations, Cash Operations & Specialized Deposits.
• Identify problems that could have a customer or regulatory impact and elevate.
• Perform other duties as assigned.

Skills

Independent work

Communication skills

Time management

Change management

Fast-paced environment

Customer service

Analytical thinking

Attention to detail

Computer literacy

Education

High School Diploma or equivalent

Tools

Microsoft Office

Google Apps

Adobe PDF

Banking Software

Financial software systems

Job description

Enterprise Bank & Trust is seeking a Universal Deposit Operations Specialist to support day-to-day operations across Deposit Operations, Cash Operations, and Specialized Deposits. This role requires handling time-sensitive tasks in line with bank policy and procedure and delivering excellent service to customers and colleagues.

The ideal candidate is detail-oriented, able to work independently in a fast-paced environment, and willing to cross-train across departments while supporting project