Universal Deposit Operations Specialist

Enterprise Bank & Trust; Farmington (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Enterprise Bank & Trust in Farmington, MO is hiring a Universal Deposit Operations Specialist to support day-to-day operations across Deposit, Cash, and Specialized Deposits. You will help reconcile vaults, process electronic payments, and ensure accurate posting while delivering excellent customer service.

You will cross-train in multiple banking functions, handle high-volume tasks with accuracy, and participate in required training to stay compliant.

Qualifications

• High School or equivalent required.
• 2 - 3 years of relevant experience.
• Strong numerical and analytical abilities.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Proficient with banking software and office tools.

Responsibilities

• Support day-to-day operations in Deposit, Cash, and Specialized Deposits.
• Research Cash Vault, ATM/ITM, and Teller balancing discrepancies.
• Process electronic payments and adjustments.
• Cross-train across departments.
• Provide superior service to internal and external customers.
• Assist with projects and training courses.
• Prepare General Service Requests for deposits, cash, specialized deposits.
• Identify issues with potential regulatory impact and escalate.

Skills

Independence

Communication skills

Time management

Customer service

Mathematical analysis

Computer skills

Education

High School Diploma or equivalent

2-3 years of relevant experience

Tools

Microsoft Office Suite

Google Apps

Adobe PDF

Banking Software

Navigating multiple financial software systems

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Job Title: Universal Deposit Operations Specialist Job Description:

Summary

Universal Deposit Operations Specialist will be responsible for supporting the day-to-day operations of multiple banking departments, including Deposit Operations, Cash Operations, and Specialized Deposits. Functions of each department are time sensitive and must be adhered to by means of policy and procedure.

Essential Duties & Responsibilities

• Assist banking units with researching Cash Vault, ATM/ITM and Teller balancing discrepancies or differences.

• Responsible for electronic payment processing/exception item processing, including but not limited to: returns, chargebacks, adjustments, overdraft decisions and non-post item decisions.

• Cross train in the functions of Deposit Operations, Cash Operations & Specialized Deposits.

• Responsible for providing superior customer service to internal and external customers.

• Assist with projects

• Participate in required training courses related to job

• Complete General Service Request (GSRs) for Deposit Operations, Cash Operations & Specialized Deposits.

• Recognize problems that could have a customer or regulatory impact and elevate to the appropriate manager.

• Perform other duties as assigned

Qualifications

• Ability to work independently, with little to no supervisory oversight.

• Requires excellent communication skills, good time management skills and the ability to initiate and embrace change.

• Ability to work in a fast paced environment.

• Strong Customer Service

• Excellent mathematical, analytical, and organizational skills, with strong attention to detail with immediate and accurate results.

• Ability to operate computers, adding machines and a variety of office equipment.

Supervisory Responsibilities

• None

Education and/or Experience

• High School or equivalent required

• 2 - 3 years of relevant experience

Computer and Software Skills

• Microsoft Office Suite

• Google Apps

• Adobe PDF

• Banking Software

• Navigating multiple financial software systems

Certifications, Licenses, and Registrations

• None

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.If you would like more information about your EEO rights as an applicant under the law, please clickHERE.