Deposit Operations Specialist: Precise & Impactful

Ponce Bank; New York (NY); On-site; USD 43,000 - 49,000; Full time

Job summary

Ponce Bank is seeking a Deposits Services professional to support posting and processing of ACH, ATM, IRA, and other deposit transactions. The role requires attention to detail, accuracy, and knowledge of banking operations and regulatory requirements.

Responsibilities include data entry, invoice and report generation, and ensuring timely posting of transactions. The position involves cross-functional support and adherence to bank policies within an office setting.

Qualifications

• A high school diploma with an emphasis on a business curriculum, or equivalent experience is required.
• A minimum of one (1) year related experience normally required.

Responsibilities

• Performs a wide range of routine daily tasks in the Deposit Services Department including the timely and accurate posting of transactions such as those related to ACH, cash management, ATM and IRA processing and reporting.
• Processes transactions and adjustments related to ATM, item processing, cash management, wire transfers, IRAs, legal, and dormant accounts in an accurate and timely manner.
• Performs data entry for all Deposit Services transactions (i.e. ACH exception reports, deposit returns, unposted transactions, stop payment releases and requests, unauthorized ACH transactions, government reclamations, and internal/external adjustments of ACH/checks).
• Processes ATM and debit card agreements and changes; coordinates the issuance of debit cards.
• Performs research and resolution for ACH/check returns, legal documentation, returned/expired debit cards, fraudulent activity, etc.
• Maintains departmental records and generates daily reports.
• Provides assistance to internal and external customer with research and resolution related inquiries.
• Coordinates incoming/outgoing mail.
• Researches, locates, and debits customer accounts; remits funds to government agencies.
• Ensures compliance with all applicable reporting and recordkeeping requirements and timely distribution of related materials to designated personnel.
• Performs various clerical duties for the department, i.e. copying, scanning, and filing.
• Provides support for other department personnel as assigned.

Skills

English communication

Reading & writing

Interpersonal skills

Banking ops basics

ATM & wire transfer

ACH processing rules

Legal docs knowledge

Dormant/IRA basics

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Ponce Bank is seeking a Deposits Services professional to support posting and processing of ACH, ATM, IRA, and other deposit transactions. The role requires attention to detail, accuracy, and knowledge of banking operations and regulatory requirements.

Responsibilities include data entry, invoice and report generation, and ensuring timely posting of transactions. The position involves cross-functional support and adherence to bank policies within an office setting.