Deposit Operations Specialist — Maintenance & Verification

Socket.dev; Owensboro (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Socket.dev in Owensboro, KY is seeking a Deposit Operations Specialist - Maintenance and Verification to provide back-office support and oversight of deposit accounts and customer records. This role handles routine maintenance, verification, and adherence to bank policies and regulatory requirements.

The ideal candidate has at least 3 years in banking or deposit operations, a high school diploma (Bachelor's preferred), strong attention to detail, and solid communication.

Qualifications

• High School or GED required
• 3+ years of experience in banking and/or deposit operations preferred
• Degree in business, finance, or related field preferred

Responsibilities

• Ensures compliance with federal and bank rules and regulations regarding maintenance functions on deposit accounts and customer records
• Reviews daily deposits for errors and omissions
• Processes daily maintenance requests in a timely and accurate manner, including transfer and sweep verifications and setups
• Performs account exception tracking, reviews and clears exceptions
• Reviews reports to confirm accuracy of maintenance and/or input
• Troubleshoots issues, including reviewing, tracing, and resolving errors, and escalates as needed
• Researches and provides assistance to internal and external customers to resolve any questions or issues
• Processes verification of new accounts and provides maintenance to the accounts, including IRAs, CDs, Safe Deposit Boxes, Savings
• Verifies and mails statements, notices, letters, interest checks
• Escalates all issues or concerns regarding verifications

Skills

Customer service

Oral and written communication

Detail oriented

Time management

Multi-task

Problem solving

Independent work

Team collaboration

Confidential information

Education

High School or GED

Bachelor's Degree

Job description

Socket.dev in Owensboro, KY is seeking a Deposit Operations Specialist - Maintenance and Verification to provide back-office support and oversight of deposit accounts and customer records. This role handles routine maintenance, verification, and adherence to bank policies and regulatory requirements.

The ideal candidate has at least 3 years in banking or deposit operations, a high school diploma (Bachelor's preferred), strong attention to detail, and solid communication.