Deposit Operations Specialist: Maintenance & Verification

Independence-Bank-; Owensboro (KY); On-site; USD 45,000 - 65,000; Full time

Job summary

Independence-Bank- in Owensboro, KY is seeking a Deposit Operations Specialist - Maintenance and Verification. This role provides back-office support and oversight to deposit accounts and customer records, performing routine maintenance and verification in compliance with bank policies and federal regulations.

The position requires 3 years in banking/deposit operations and a high school diploma or GED; a degree in business or finance is preferred.

Qualifications

• Minimum 3 years of experience in banking and/or deposit operations.
• High School or GED is required; a degree in business, finance, or related field is preferred.

Responsibilities

• Ensures compliance with federal and bank rules and regulations regarding maintenance functions on deposit accounts and customer records
• Reviews daily deposits for errors and omissions
• Processes daily maintenance requests in a timely and accurate manner, including transfer and sweep verifications and setups
• Performs account exception tracking, reviews and clears exceptions
• Reviews reports to confirm accuracy of maintenance and/or input
• Troubleshoots issues, including reviewing, tracing, and resolving errors, and escalates as needed
• Researches and provides assistance to internal and external customers to resolve questions or issues
• Processes verification of new accounts and maintains accounts (IRAs, CDs, Safe Deposit Boxes, Savings)
• Verifies and mails statements, notices, letters, interest checks
• Escalates all issues or concerns regarding verifications
• Education, Experience and Qualifications section details requirements and core competencies
• Core Competencies include communication, detail orientation, time management, multitasking, problem solving, independence and confidentiality

Skills

Oral and written communication

Detail oriented

Time management

Multi-tasking

Problem solving

Work independently

Confidential information

Education

High School or GED

Degree in business, finance, or related field

Job description

Independence-Bank- in Owensboro, KY is seeking a Deposit Operations Specialist - Maintenance and Verification. This role provides back-office support and oversight to deposit accounts and customer records, performing routine maintenance and verification in compliance with bank policies and federal regulations.

The position requires 3 years in banking/deposit operations and a high school diploma or GED; a degree in business or finance is preferred.