Deposit Operations Specialist: Compliance & Research

First Bank (FBNC); Dunn (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

First Bank in Dunn, NC seeks a Deposit Operations Generalist to support branches, customers and internal teams. You will handle research requests, account maintenance, and compliance tasks across DDA, CDs and IRAs.

The role requires knowledge of deposit products, core banking systems, and regulatory requirements, with in-office work and VPN options for inclement weather. Prior banking ops experience is preferred.

Qualifications

• Knowledge of deposit products and regulatory requirements.
• Experience in a banking environment with operational processes and compliance.
• Ability to manage account maintenance and research requests.
• Strong organizational and communication skills.

Responsibilities

• Perform research requests for branches and customers using imaging systems.
• Verify assets, deposits, mortgages, and credit references; process billing for research time and fees.
• Gather and provide documentation for subpoenas, audits, and estate closings.
• View daily/monthly reports for exceptions and errors; research and correct.
• Open and monitor special accounts such as IC and CDARS.
• Maintain tax-favored accounts (IRAs, HSAs) and process contributions/distributions.
• Reconcile and process adjustments for internal DDA accounts (IRA, CD).
• Review and process IRS notices, levies, and withholding per IRS regulations.
• Assist with annual escheatment and remittance to state treasurers.

Skills

Bank operations

Regulatory compliance

Research & analysis

Customer service

Education

High school diploma

Tools

Imaging systems

Mainframe

Job description

First Bank in Dunn, NC seeks a Deposit Operations Generalist to support branches, customers and internal teams. You will handle research requests, account maintenance, and compliance tasks across DDA, CDs and IRAs.

The role requires knowledge of deposit products, core banking systems, and regulatory requirements, with in-office work and VPN options for inclement weather. Prior banking ops experience is preferred.