Deposit Operations Specialist – ACH, Disputes & Reconciliations

Burke & Herbert Bank & Trust; Moorefield (WV); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Paid bereavement

Paid parental leave

Life insurance

Long-term disability

Job summary

Burke & Herbert Bank & Trust is seeking a detail-oriented operations clerk to support departmental goals. The role involves processing checks, disputes, ACH returns, and ledger balancing. Strong organizational skills and customer-service focus are essential.

Candidates should have a high school diploma, banking experience is a plus, and proficiency with Word, Excel, and Outlook is expected. This is an hourly, non-exempt full-time position with standard office duties and limited local travel.

Qualifications

• High school diploma or equivalent required.
• Banking experience preferred.

Responsibilities

• Process and prepare return file for overdrafts.
• Process disputes on dispute tracking system.
• Balance various general ledger accounts.
• Complete Social Security Administration income request verifications.
• Process initiated and received Federal Reserve Bank check adjustments.
• Process incoming ACH returns.
• Process incoming Chargeback files.
• Process research requests for various areas of the bank, including research related to Subpoenas.
• Handle requests and complete work to meet service standards and turnaround time.

Skills

Highly organized

Self-starter

Customer service

10-key data entry

Education

High school diploma or equivalent

Previous Banking experience preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Burke & Herbert Bank & Trust is seeking a detail-oriented operations clerk to support departmental goals. The role involves processing checks, disputes, ACH returns, and ledger balancing. Strong organizational skills and customer-service focus are essential.

Candidates should have a high school diploma, banking experience is a plus, and proficiency with Word, Excel, and Outlook is expected. This is an hourly, non-exempt full-time position with standard office duties and limited local travel.