Deposit Operations Processor

Burke & Herbert Bank & Trust; Moorefield (WV); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Paid bereavement

Paid parental leave

Life insurance

Long-term disability

Job summary

Burke & Herbert Bank & Trust is seeking a detail-oriented operations clerk to support departmental goals. The role involves processing checks, disputes, ACH returns, and ledger balancing. Strong organizational skills and customer-service focus are essential.

Candidates should have a high school diploma, banking experience is a plus, and proficiency with Word, Excel, and Outlook is expected. This is an hourly, non-exempt full-time position with standard office duties and limited local travel.

Qualifications

• High school diploma or equivalent required.
• Banking experience preferred.

Responsibilities

• Process and prepare return file for overdrafts.
• Process disputes on dispute tracking system.
• Balance various general ledger accounts.
• Complete Social Security Administration income request verifications.
• Process initiated and received Federal Reserve Bank check adjustments.
• Process incoming ACH returns.
• Process incoming Chargeback files.
• Process research requests for various areas of the bank, including research related to Subpoenas.
• Handle requests and complete work to meet service standards and turnaround time.

Skills

Highly organized

Self-starter

Customer service

10-key data entry

Education

High school diploma or equivalent

Previous Banking experience preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Burke & Herbert Bank & Trust

Under moderate supervision, performs a variety of operational functions in support of departmental and Bank goals and objectives.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Process and prepare return file for overdrafts.
• Process disputes on dispute tracking system.
• Balance various general ledger accounts.
• Complete Social Security Administration income request verifications.
• Process initiated and received Federal Reserve Bank check adjustments.
• Process incoming ACH returns.
• Process incoming Chargeback files.
• Process research requests for various areas of the bank, including research related to Subpoenas.
• Handle requests and complete work in order to complete the service standards and turnaround time for the department in support of, Service Beyond Expectations Begins With Me.

Other Duties

• Other duties as assigned.

Skills/Abilities

• Highly organized and able to multi-task.
• Self-starter and team-oriented.
• Committed to customer service.
• Experienced in Microsoft Word, Excel, and Outlook.
• Efficient with a 10-key data entry.

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.

Travel

Limited local travel may be required for this position.

Education and Experience

• High school diploma or equivalent.
• Previous Banking experience preferred.

This position is classified as non-exempt, and as such it is paid on an hourly basis. The pay range for this position is $17.00 per hour to $18.00 per hour. Other compensation includes overtime paid at one and one-half times the normal hourly rate for any hours worked in excess of 40 in a workweek.

This position is classified as full-time

• health insurance
• dental insurance
• vision insurance
• Employees may select from coverage options which range from employee only to family coverage.
• Full-time employees receive Paid Time Off (PTO), a paid holiday schedule, paid bereavement, and paid parental leave.
• Benefits also include company paid life insurance and paid long-term disability coverage.
• Our bank also offers a 401(k) with a company match.

For Applicants located in Preston, Maryland (MD): The anticipated salary range for this position is $17.00-$18.00 per hour.

For Applicants from all other locations: The salary will be based on experience, qualifications, and geographic location.

The ranges listed for Maryland represent the good‑faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable.

Equal Employment Opportunity/M/F/disability/protected veteran status

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This employer is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Compensation details: 17-18 Hourly Wage