Deposit Operations Specialist

First Hawaiian Inc.; Honolulu (HI); On-site; USD 26,000 - 31,000; Full time

Job summary

First Hawaiian Bank is seeking a Deposit Operations Specialist to join our EOS – Service Center in Honolulu. The role focuses on processing deposit operations exceptions and collaborating with EOS leaders to meet deadlines and prevent losses.

Ideal candidates have a High School diploma, 1 year in back office or branch teller work, and 2+ years of banking experience. Proficiency in Microsoft 365 and strong communication are essential.

Qualifications

• High School diploma or GED required.
• 1 year of back office or branch teller experience required.
• 2+ years banking experience preferred.
• Knowledge of branch operations and compliance regulations.
• Proficient in Microsoft 365.
• Excellent written and verbal communication skills.
• Able to handle confidential matters with judgment.

Responsibilities

• Process deposit operations exceptions and coordinate with EOS leads and managers.
• Ensure items are handled accurately within deadlines to avoid losses.
• Maintain high accuracy and attention to detail in every deliverable.

Skills

Microsoft 365

Attention to detail

Written and verbal communication

Time management

Confidentiality

Education

High School diploma

Some college coursework in finance

Tools

Back office systems

Job description

First Hawaiian Bank is currently seeking a Deposit Operations Specialist to join our EOS – Service Center.

Work Schedule

Monday - Friday 8:00AM - 5:00PM (Hours may vary)

Compensation

The hourly salary range for this role is $19.00 - $22.50/hr; commensurate with experience.

Responsibilities

In this role, you’ll be responsible for processing deposit operations exceptions and works closely with the EOS department leads and managers to assure exception items are handled accurately and appropriately within prescribed deadlines to avoid exposing the Bank and its customers to unnecessary losses.

Qualifications

• High School diploma, GED, or equivalent experience required.
• Some college coursework in finance or business-related field and/or equivalent work experience preferred.
• 1 year of experience in back office (e.g., processing, operations) or branch teller experience required.
• 2+ years banking experience preferred.
• Knowledge of branch operations and compliance regulations highly desired.
• Knowledge of Retirement Savings Products and data maintenance.
• Knowledge of second day operations, such as Exceptions, Bank to Bank Adjustments, Return Items, Check Processing, and Deposit Maintenance Processing.
• Proficient in Microsoft 365 suite of applications.
• Excellent written and verbal communication skills.
• Able to handle confidential matters judiciously.
• Ability to manage multiple tasks and projects with attention to detail while meeting prescribed deadlines Strong attention to detail with high levels of accuracy as needed to create quality deliverables.
• Ability to work both independently and as part of a team.
• Punctual and highly organized with excellent time management skills.
• Must be highly motivated.