Deposit Governance & Integration Specialist

RiseMe; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k plan

Paid holidays

Pension plan

Job summary

Truist is seeking an office-based, five-days-per-week role focused on monitoring deposit-related complaints and risks. The role emphasizes data-driven processes, governance, and collaboration across teams to strengthen the operating model within the Deposits line.

Ideal candidates have experience in risk management, analytics, and regulatory alignment, with strong problem solving and communication skills to support clients and shareholders.

Qualifications

• College degree or equivalent education, training and work-related experience.
• Minimum five years in financial services or similar risk/control roles.
• Proficient with basic computer applications including MS Office.
• Able to organize and prioritize multiple tasks and projects.
• Maintains highly sensitive and confidential information.
• Ability to collect, analyze and interpret data with oversight.
• Effective, clear written and verbal communication.

Responsibilities

• Design, implement and execute a data-driven complaint monitoring process for Deposits.
• Mitigate/resolve low complexity risks in deposit products and processes with cross-functional teams.
• Support business objectives using understanding of operations, products and risks.
• Collaborate with cross-functional leaders to drive outcomes for clients and stakeholders.
• Partner to develop governance, dashboards, trend analyses and regulatory alignment.

Skills

Five years experience

MS Office proficiency

Task prioritization

Confidential information handling

Data collection and analysis

Clear communication

English language fluency

Education

College degree or equivalent education/training

Tools

MS Visio

MS Project

Job description

Please review the following job description:

This role is an office centric role requiring working in the office five days per week in the locations listed on the requisition.

Ensure compliance with all relevant deposit regulations and provide support to strengthen the operating model across a single business line or a single function. Responsible for designing, implementing, and executing a sustainable, data-driven complaint monitoring process across Deposits. The ideal candidate blends operational rigor, risk management expertise, and advanced analytics to drive proactive issue detection and accountability.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• 1. Manage the mitigation/resolution of potential low complexity business risks associated with deposit products or processes by working with internal teams on root cause analysis; identify short-term and long-term action items for resolution and remediation of the issue.
• 2. Utilize understanding of the business line's operations, products/services, systems, and the associated risks/controls to support the overall business objectives.
• 4. Ability to work collaboratively with cross functional leaders to drive effective outcomes for clients, teammates, and shareholders.
• 6. Partner with client advocacy organization to develop and execute complaints monitoring process specific to the Deposits organization. This includes program design and governance, data and analytics (dashboard development, trend analyses), risk and regulatory alignment, and execution and continuous improvement.

QUALIFICATIONS

Required Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1. College degree or equivalent education, training and work-related experience
• 2. Five years of financial services work related experience
• 3. Demonstrated proficiency in basic computer applications such as Microsoft Office software products
• 4. Experience with organizing and prioritizing multiple tasks and projects
• 5. Maintains sensitive and confidential information
• 6. Ability to collect, analyze, and interpret data and information with oversight
• 7. Ability to communicate in a clear, concise, and logical manner at the level necessary to satisfactorily perform the position responsibilities

Preferred Qualifications

• 1. Advanced knowledge of banking operations, policies and procedure
• 2. Knowledge of MS Visio, MS Project

Language Fluency: English (Required).

Work Shift: 1st shift (United States of America).

Regular or Temporary: Regular.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

• medical
• dental
• vision
• life insurance
• disability
• accidental death and dismemberment
• tax-preferred savings accounts
• 401k plan
• no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
• 10 sick days (also prorated)
• paid holidays
• defined benefit pension plan
• restricted stock units
• a deferred compensation plan

As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work