Deployment Strategist | Remote | US East Coast

n8n GmbH; Williamstown (NJ); Remote; USD 140.000 - 180.000; Vollzeit

Zusammenfassung

n8n GmbH is seeking an experienced Enterprise Customer Success professional in the United States (New Jersey) to lead deployment, adoption, and governance across high-value enterprise deployments. You will partner with Forward Deployed Engineers to turn customer problems into adopted workflows that scale automation and drive measurable business impact.

In this on-site role, you will guide customers in implementing the automation operating model, define ownership and prioritization, and identify

Qualifikationen

• Enterprise deployment experience: worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
• On-site customer experience: familiarity with on-site engagement and deployment processes.

Aufgaben

• Drive customer outcomes during deployments and executive kickoffs.
• Build the automation operating and governance model for scaling deployments.
• Identify, prioritize, and prove automation opportunities across customer environments.
• Navigate organizations to scale successful deployments and hand-ups to Customer Success.

Kenntnisse

Enterprise deployment experience

On-site customer experience

Jobbeschreibung

The AI orchestration of your wildest imagination.

n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders

• Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects

• Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation

That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register .

We’re in a defining moment of an incredible journey. Come and build with us.

Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact.

To do so, you’ll lead the business, adoption, and governance workstream across high-value enterprise deployments:

Drive customer outcomes during deployments

• Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.

• Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain.

• Keep the engagement focused on the highest-value opportunities, not just the most technically interesting ones.

Build the automation operating model

• Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably.

• Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams.

• Leave customers more capable and confident by making automation part of how their organization works.

Identify, prioritize, and prove automation opportunities

• Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments.

• Develop and manage an automation roadmap with clear prioritization criteria, sequencing, and ROI logic.

• Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities.

Navigate organizations and scale what works

• Build trust across technical teams, operators, executives, champions, skeptics, and the people who actually make decisions.

• Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team.

• Feed learnings from every deployment into n8n’s internal playbooks, product feedback loops, and repeatable deployment motions.

REQUIREMENTS

Must-haves

• Enterprise deployment experience: You have worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.

• On-site customer experience: You know