Deployment Engineer (Data Collection)

Figure; San Jose (CA); Presencial; USD 125.000 - 185.000; Tempo integral

Resumo da vaga

Figure, an AI robotics company in San Jose, is seeking a hands-on Deployment Engineer to join the Data Collection team. You will act as the on-site lead across data collection sites, troubleshooting blockers, and coordinating with engineering to drive scalable workflows.

Travel is required across the Bay Area and nationwide (~25%), with responsibilities spanning robot commissioning, troubleshooting, and documenting site health trends for continuous improvement.

Qualificações

• 3–5+ years in automotive or industrial automation/robotics deployment.
• Proven ability to troubleshoot high-pressure field deployments.
• Hands-on experience with electro-mechanical systems.
• Experience coordinating with engineers, customers and field teams.
• Experience moving products from design to pilot to commercialization.
• Familiar with Confluence and Jira for project tracking.
• Willingness to travel frequently to data collection sites.

Responsabilidades

• Deploy and support robotic systems on customer sites as the on-site lead.
• Troubleshoot hardware and software blockers; document learnings and drive fixes.
• Commission and test robots at customer sites and analyze data collections.
• Coordinate logistics for deploying early-stage robotics to homes and commercial sites.
• Provide coaching and updates to engineers and leadership on site health and trends.
• Ensure tools, spares, and equipment are ready and available.

Conhecimentos

Robotics deployment

Stakeholder management

Hands-on electro-mechanical

Deployment process improvement

Ferramentas

Confluence

Jira

Linux

Python

Descrição da vaga

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are seeking a hands-on Deployment Engineer to join our Data Collection team. In this role, you will serve as our first line of defense, managing technical challenges across our robot data collection system. You will bridge the gap between field operations and core engineering—troubleshooting daily technical blockers, driving root-cause analysis for recurring issues, and building scalable workflows. This role requires travel to active data collection sites across the country (regular travel across the Bay Area, and ~25% travel across the country).

Responsibilities

• Support engineering with deployment, serving as an on-site representative to reach development goals.
• Provide hands-on support to collection team to unblock technical issues, communicate updates from engineers, teach troubleshooting techniques, and provide coaching.
• Execute robot commissioning and testing at the customer site, including tracking and analyzing collections, coding and debugging as necessary.
• Triage hardware and software issues as they appear, document learnings, and drive fixes to resolution across engineering teams.
• Plan and execute the logistics of deploying early-stage robotic systems to homes and apartments.
• Work with robot operators and technicians as the site lead, ensuring required work is completed and tools, spares, and equipment are available.
• Communicate clearly to engineers and leadership - Produce regular summaries of site health, recurring issues, and trends.

Requirements

• 3-5+ years of work experience in automotive or industrial automation/robotics integration, deployment, and development.
• Excellent judgment and execution in high pressure situations.
• Ability to work with your hands on electro - mechanical systems.
• Experience with stakeholder management and customer success.
• Experience transitioning products from design to pilot to commercialization.
• Familiarity with project management software (Confluence, Jira, etc.).
• Willingness to travel frequently to collect sites.

Bonus Qualifications

• Software validation experience.
• Experience with Linux, Python or coding languages.

The US base salary range for this full-time position is $125,000 to $185,000 per year.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.