Deployment & Applications Engineer

Wonder; Boston (MA); On-site; USD 102,000 - 122,000; Full time

Job summary

Wonder’s Robotics team is expanding Infinite Kitchens. We are seeking a Robotics Deployment & Applications Engineer to lead onsite deployments nationwide and develop customer solutions in the lab.

This hands-on leadership role requires coordinating between internal teams, the general contractor and external vendors. Based in Boston with up to 75% travel, you will mentor technicians, build test plans, and collaborate with Hardware/Software Engineers to improve deployment processes.

Qualifications

• 2+ years of experience leading technical teams on site in fast-paced environments.
• Excellent communication skills and ability to collaborate with internal teams and third parties.
• Ability to create and maintain detailed documentation and test plans.
• Strong understanding of industrial automation systems and deployment in commercial environments.
• Proven project management skills and ability to manage multiple deployments with Jira.
• Willingness to travel up to 75% and work on-site.
• Bachelor’s degree in Engineering, Operations Management, or related field.

Responsibilities

• Lead onsite deployments of Infinite Kitchens across sites.
• Serve as the primary on-site contact, coordinating internal teams, general contractors and vendors.
• Identify risks and roadblocks and drive timely resolution.
• Build and improve project management and tracking systems for deployments and maintenance.
• Improve deployment processes, documentation, and efficiency.
• Mentor a small team of technicians and collaborate with engineering in the lab.

Skills

Leadership on-site

Project management

Communication

Documentation

Industrial automation

Travel readiness

Education

Bachelor's degree in Engineering/Operations Management

Tools

Jira

Job description

Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder’s 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About The Opportunity

As we expand our footprint of Infinite Kitchens, we are seeking a Robotics Deployment & Applications Engineer to support the deployment of our Infinite Kitchens across the country and development of customer solutions in the lab.

This is an ideal role for someone with experience as a hands-on leader of technical teams during the deployment of automation related projects with a background in engineering and/or mechatronics.

This is a full time role based in Boston with up to 75% travel to our deployment sites.

The Impact You Will Make:

• Lead the onsite deployments of Infinite Kitchens.
• Serve as the primary point of contact onsite during deployments, coordinating between internal teams, the general contractor and external vendors.
• Proactively identify and address potential risks or roadblocks, ensuring smooth project execution
• Build and improve our project management and tracking systems for our deployments and maintenance
• Continuously improve deployment and maintenance processes and documentation to improve efficiency and quality
• Collaborate closely with our project managers and maintenance teams on long term improvement initiatives
• Work closely with Hardware/Software Engineers in the lab supporting new projects, tests and product development (happens between deployments)
• Learn internal software tools suggest improvements
• Build prototypes and create test plans in collaboration with Engineering team
• Project manage and execute internal tests of new and existing products
• Lead and mentor a small team of technicians

Who You Are:

• 2+ years of experience leading technical teams on site in high pace deadline driven environments.
• You thrive in fast-paced environments and are skilled reprioritizing tasks dynamically.
• An excellent communicator, capable of collaborating closely with internal teams and third parties to ensure successful outcomes. Highly capable of building great relationships with your teams.
• Fast learner and willing to support tests and product development in the lab
• Adaptable and able to establish a clear path and objectives to often ambiguous requests and environments.
• Highly adept with project management tools (eg. Jira) and techniques
• You take pride in tracking details meticulously, and creating excellent documentation, ensuring tasks are completed efficiently, and continuously optimizing processes.
• Highly knowledgeable about industrial automation systems and their deployment in commercial environments
• Capable of working under pressure and flexible to travel to the deployment sites to support when needed
• You bring a continuous improvement mindset, always seeking ways to refine processes and achieve better outcomes.
• Have a Bachelor’s degree in Engineering, Operations Management, or a related field

This role requires 5 days a week in the office when not actively on a deployment.

Massachusetts: $102,000 - $121,500 per year.