Deployment & Applications Engineer

Wonder Group, INC; Boston (MA); On-site; USD 102,000 - 122,000; Full time

Benefits offered by this job

Equity

401(k)

Medical/Dental/Vision

Paid time off

Parental leave

Discounted meals

Job summary

Wonder is expanding its Infinite Kitchens footprint and seeking a Robotics Deployment & Applications Engineer to lead hands-on deployments across sites. You will coordinate with internal teams, contractors, and vendors to ensure smooth execution, while building robust deployment processes and documentation.

The role combines field leadership with lab-based testing and product development support.

Qualifications

• 2+ years of experience leading technical teams on site in high pace environments.
• Excellent communicator capable of collaborating with internal teams and third parties.
• Strong track record in on-site deployments and project management tooling.

Responsibilities

• Lead onsite deployments of Infinite Kitchens.
• Serve as primary onsite contact during deployments, coordinating between teams, contractors and vendors.
• Identify risks and roadblocks and ensure smooth project execution.
• Build and improve project management and tracking systems for deployments and maintenance.
• Improve deployment processes and documentation for efficiency and quality.
• Collaborate with PMs and maintenance teams on long-term improvements.
• Work with Hardware/Software Engineers in lab supporting new projects and tests.
• Create test plans and prototypes with Engineering.
• Project manage and execute internal tests of new and existing products.
• Lead and mentor a small team of technicians.

Skills

Technical leadership

Project management

Communication

Jira

Documentation

Education

Bachelor’s degree in Engineering / related field

Tools

Jira

Job description

About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder’s 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time.The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.About The OpportunityAs we expand our footprint of Infinite Kitchens, we are seeking a Robotics Deployment & Applications Engineer to support the deployment of our Infinite Kitchens across the country and development of customer solutions in the lab.This is an ideal role for someone with experience as a hands-on leader of technical teams during the deployment of automation related projects with a background in engineering and/or mechatronics.This is a full time role based in Boston with up to 75% travel to our deployment sites.The Impact You Will Make:Lead the onsite deployments of Infinite Kitchens.Serve as the primary point of contact onsite during deployments, coordinating between internal teams, the general contractor and external vendors.Proactively identify and address potential risks or roadblocks, ensuring smooth project executionBuild and improve our project management and tracking systems for our deployments and maintenanceContinuously improve deployment and maintenance processes and documentation to improve efficiency and qualityCollaborate closely with our project managers and maintenance teams on long term improvement initiativesWork closely with Hardware/Software Engineers in the lab supporting new projects, tests and product development (happens between deployments)Learn internal software tools suggest improvementsBuild prototypes and create test plans in collaboration with Engineering teamProject manage and execute internal tests of new and existing productsLead and mentor a small team of techniciansWho You Are:2+ years of experience leading technical teams on site in high pace deadline driven environments.You thrive in fast-paced environments and are skilled reprioritizing tasks dynamically.An excellent communicator, capable of collaborating closely with internal teams and third parties to ensure successful outcomes. Highly capable of building great relationships with your teams.Fast learner and willing to support tests and product development in the labAdaptable and able to establish a clear path and objectives to often ambiguous requests and environments.Highly adept with project management tools (eg. Jira) and techniquesYou take pride in tracking details meticulously, and creating excellent documentation, ensuring tasks are completed efficiently, and continuously optimizing processes.Highly knowledgeable about industrial automation systems and their deployment in commercial environmentsCapable of working under pressure and flexible to travel to the deployment sites to support when neededYou bring a continuous improvement mindset, always seeking ways to refine processes and achieve better outcomes.Have a Bachelor’s degree in Engineering, Operations Management, or a related fieldThis role requires 5 days a week in the office when not actively on a deployment.Massachusetts: $102,000 - $121,500 per year.#LI-OnsiteWonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.BenefitsThe benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here.A Final NoteAt Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.