Departmental Technician 7-E9 - Facilities Management Data Technician

State of Michigan; Kalamazoo (MI); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

The Department of Technology, Management and Budget within the State of Michigan seeks a Departmental Technician to support Kalamazoo Psychiatric Hospital’s Building Operations. You will manage the CMMS, run reports, train users, and resolve technical issues while coordinating daily tasks and ensuring compliance with state standards.

This role emphasizes strong customer service, meticulous records, and collaboration with Facilities Supervisors to meet program requirements.

Competenze

• One year of experience in administrative support or a related role.
• Experience with CMMS and Microsoft Access preferred.
• Ability to generate reports and maintain records in compliance with standards.

Mansioni

• Provide technical administration and support for the CMMS and Microsoft Access.
• Serve as the site’s primary CMMS contact for work requests, training, and issue resolution.
• Produce requested reports and monitor CMMS performance for operational improvements.
• Maintain records in compliance with State of Michigan and facility standards.
• Coordinate daily operations and deliver courteous customer service to staff and external partners.

Conoscenze

Administrative support

CMMS

Microsoft Access

Reporting

Customer service

Formazione

High school diploma

Bachelor’s degree substituted for experience

Strumenti

CMMS

Microsoft Access

Descrizione del lavoro

About DTMB

The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

About this position

This position performs a variety of technical assignments in support of the Kalamazoo Psychiatric Hospital within the Building Operations Division. This position functions as a departmental data technician, providing technical administration and support for the CMMS (Computerized Maintenance Management System) and Microsoft Access. Serves as the site’s primary point of contact for CMMS operations including work request management, user training, and technical issue resolution. This position produces requested reports, monitors and evaluates CMMS program performance to identify operational strengths and deficiencies, and maintains required records in compliance with State of Michigan, DTMB, Kalamazoo Psychiatric Hospital (KPH), and Joint Commission standards. This position supports the Facilities Supervisor and Building Trades Supervisors in meeting departmental program requirements and manages the work area by effectively coordinating day-to-day operational activities as directed. The employee is responsible for providing customer service with courtesy, respect, and attention to detail. This person provides services and information to staff in addition to internal and external customers.

Additional Requirements and Information

Please attach your cover letter, resume, and OFFICIAL transcript to your application (if applicable). Failure to do so will result in your application not being considered.

An official transcript must bear the college/university certification (e.g., seal, logo, watermark, and /or letterhead), Registrar's signature, and date. A transcript with these requirements, with the stamp "Issued to Student" is accepted as an official transcript. Unofficial transcripts will NOT be accepted. An unofficial transcript is: (1) an internet copy printed from the college/university student web account; (2) a transcript stamped with "Student Copy," and (3) a transcript that is labeled as 'Unofficial.' The official transcript must be scanned and attached to the electronic NEOGOV Civil Service application with one of the following file extensions: pdf, doc, docx, txt, or rft. Degree certificates are not accepted. When attaching transcripts, please name the college/university for each transcript attached.

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment.

DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment. DTMB does not participate in STEM-OPT

Education

Education typically acquired through completion of high school

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service.

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

One year of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Departmental Technician 7

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

Possession of a Bachelor’s degree may be substituted for the experience requirement.

Departmental Technician E9

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf