DEPARTMENT SUPPORT SPECIALIST I

SGS Consulting; Idaho Falls (ID); Remote; USD 22,000 - 28,000; Full time

Job summary

SGS Consulting is seeking a detail-oriented data entry specialist to support invoice processing for utility billing. You will download bills, verify data, and correct discrepancies while maintaining accurate records in internal systems.

This remote role offers independence and a steady workflow; you will collaborate with team leads and operations staff, run reports on pending invoices, and ensure timely collection and updates.

Qualifications

• High School diploma or equivalent.
• Data entry and data verification skills required.
• Billing or invoice processing experience preferred.
• Experience with utility billing or energy management systems preferred.

Responsibilities

• Access customer and utility portals to download invoices and bills.
• Perform data capture, invoice verification, and data correction tasks.
• Identify missing or incomplete bills and follow up with utility providers.
• Communicate with vendors and utility companies to resolve billing issues.
• Run reports to track pending or missing invoices.
• Ensure invoices are collected, processed, and updated on time.
• Maintain accurate records within internal data management platforms.
• Support utility outreach and follow-up activities.
• Work independently in a remote environment while meeting deadlines.
• Collaborate with team leads and operations staff for daily workload management.
• Participate in training and monitored performance support activities.

Skills

Data entry

10-key proficiency

Billing/invoice processing experience

Utility billing/energy management know

Education

High School

Job description

Job Responsibilities

• Access customer and utility portals to download invoices and bills
• Perform data capture, invoice verification, and data correction tasks
• Identify missing or incomplete bills and follow up with utility providers
• Communicate with vendors and utility companies to resolve billing issues
• Run reports to track pending or missing invoices
• Ensure invoices are collected, processed, and updated on time
• Maintain accurate records within internal data management platforms
• Support utility outreach and follow-up activities
• Work independently in a remote environment while meeting deadlines
• Collaborate with team leads and operations staff for daily workload management
• Participate in training and monitored performance support activities

Skills

• Data entry and data verification skills
• 10-key proficiency
• Billing or invoice processing experience (preferred)
• Experience with utility billing or energy management systems (preferred)

Education/Experience

High School