Department Operations & Student Services Coordinator

Springfield College; Springfield (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Springfield College is seeking an Administrative Associate to support the PEHE and SMRT departments. Under the supervision of the Department Chair, you will coordinate department activities, assist faculty, students, and prospective students, and prepare official documents.

You will manage calendars, meetings, travel, and budget tasks while handling confidential information with discretion. Strong MS Office skills and excellent communication are required to succeed in this busy environment.

Qualifications

• High school diploma or GED required with 3–5 years of directly related experience.
• Associate's degree preferred.
• Strong customer service skills to work collaboratively with internal and external constituents at all levels.
• Ability to work in a high paced busy environment during busy times.
• Ability to maintain confidential and sensitive information.
• Organizational skills necessary.
• Advanced knowledge of Microsoft Office Suite, (Excel, Outlook, PowerPoint, Word), CX, Google docs and calendar.
• Intermediate knowledge of website content updates.

Responsibilities

• Provide support to the Department Chair and faculty including scheduling meetings and logistic support.
• Utilize Word for correspondence and reports and Excel for budget reports/analysis; maintain filing system.
• Oversee document processing for signature/approval; arrange travel for staff as needed.
• Serve as first point of contact for visitors; provide administrative/secretarial support for department head and staff.
• Coordinate meetings and appointments; maintain department calendar; take meeting minutes as requested.
• Prepare purchase orders, check requests, reimbursements and key requests; order office supplies and business cards.
• Maintain and update department budget; monitor expenditures and balances; manage subscriptions.
• Coordinate student job postings, online hiring process, timecards and payroll, and student evaluations.

Skills

Customer service

Organizational skills

Confidentiality

Time management

Communication skills

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Google Docs

Calendar

CX

Job description

Springfield College is seeking an Administrative Associate to support the PEHE and SMRT departments. Under the supervision of the Department Chair, you will coordinate department activities, assist faculty, students, and prospective students, and prepare official documents.

You will manage calendars, meetings, travel, and budget tasks while handling confidential information with discretion. Strong MS Office skills and excellent communication are required to succeed in this busy environment.