Department Operations Manager

University of South Florida; Tampa (FL); On-site; USD 55,000 - 64,000; Full time

Job summary

An established industry player seeks a Department Operations Manager to enhance academic and administrative services within a vibrant university environment. This role is pivotal in supporting faculty and students, managing budgets, and ensuring smooth operations across the department. The position offers a unique opportunity to contribute to a high-impact research university dedicated to student success. With a focus on professional growth and a supportive atmosphere, this role is ideal for individuals looking to make a significant impact in an academic setting. Join a team that values innovation and collaboration!

Benefits

Comprehensive Health Insurance

Retirement Options

Tuition Assistance

Generous Leave Policies

Qualifications

• 4 years of customer service experience including supervisory roles.
• Strong administrative skills to manage departmental operations.

Responsibilities

• Oversee academic programs and course schedules.
• Manage daily department operations and staff supervision.

Skills

Customer Service

Supervisory Experience

Administrative Skills

Education

High School Diploma or Equivalent

Tools

BANNER/OASIS

Job description

Salary:

$55,000

Position Number:

100012485

Organizational Summary:

The USF Psychology Department is home to approximately 3,000 undergraduate and 100 graduate students. Our department also includes 6 administrative staff, 6 academic advisors, and over 50 core, affiliated, and emeritus faculty members. We are one of the largest departments in the College of Arts and Sciences.

Position Summary:

The Department Operations Manager oversees the administrative and academic services within the school/department, providing support to the Chair, faculty, staff, and students. This role functions as a liaison to ensure effective management of budget, office operations, purchasing, facilities, and overall operational needs. It also involves supervising office staff and Federal Work-Study (FWS) students within the department.

Minimum Qualifications:

This position requires a High School diploma or equivalent with four years of customer service related experience, including at least one year of supervisory experience.

This position may be subject to a Level 1 or Level 2 criminal background check.

Additional Information:

Applicants may request reasonable accommodations during the application process by contacting the USF ADA Lead at [e-mail] at least five working days prior to when the accommodation is needed.

The University of South Florida is a high-impact global research university dedicated to student success, with campuses in Tampa, St. Petersburg, and Sarasota-Manatee. It has risen rapidly in national rankings over the past decade and is designated as a Preeminent State Research University.

Working at USF:

USF employs over 16,000 staff and offers opportunities for professional growth within a supportive environment. Benefits include comprehensive health insurance, retirement options, tuition assistance, and generous leave policies. Learn more at: Work Here. Learn Here. Grow Here.

Job Duties:

Academic Administration:

• Support development and maintenance of academic programs.
• Develop semester course schedules for various learning modalities.
• Maintain rosters and schedule graduate assistants and other personnel.
• Assist with course information input into BANNER/OASIS.
• Administer Foundation Scholarships, including application processing and fund distribution.

Faculty Affairs:

• Serve as department liaison for faculty procedures.
• Coordinate faculty recruitment, credentialing, and onboarding.
• Manage faculty duties and activity reporting.
• Support faculty awards, evaluations, and workload procedures.

Department Operations:

• Oversee daily department operations and office coverage.
• Act as primary contact for faculty, staff, and students.
• Manage space utilization and assets.
• Coordinate with Dean's Office and other departments on issues.
• Handle department communication setup and updates.
• Supervise department staff and FWS students, including training and performance evaluation.

Embedded Service:

• Act as main contact for communication with HR and BFSS units.
• Lead/support embedded service operations for faculty.

Other Departmental Tasks:

• Manage IT requests, shared folders, and department events.
• Maintain faculty CVs, building supervision, guest account approvals, international visitors, and departmental groups.
• Handle payroll and other administrative duties.