Department Manager: Lead Teams, Elevate Customer Experience

North Park Mall Ia; Davenport (IA); Hybrid; USD 29.000 - 33.000; Vollzeit

Benefits dieser Stelle

Staff Discount

Medical Coverage

Dental Coverage

Vision Coverage

401K

Commuter Benefits

Paid Time Off

Parental Leave

EAP

Zusammenfassung

H&M in Davenport, IA is seeking a Department Manager to lead and motivate a diverse team while delivering an exceptional omni-channel customer experience. You will drive visual and commercial execution, identify opportunities, and partner with store leadership to maximize sales and profits.

You will manage recruitment, development, and daily operations, ensuring strong customer service and adherence to global guidelines.

Qualifikationen

• Minimum 2–5 years of retail management experience.
• Ability to lead and develop a team.
• Strong communication and customer service skills.

Aufgaben

• Own omni customer experience and visual merchandising per global guidelines.
• Represent the H&M brand positively in customer interactions.
• Identify commercial opportunities and act on them.
• Analyze sales and budgets; create optimization plans.
• Ensure customer service across store and promote products.
• Promote Hello Member app and in-store sustainability initiatives.
• Manage department cost-effectively.
• Open and close store; handle admin routines.

Kenntnisse

Leadership

Communication

Customer Service

Merchandising

Budgeting

Jobbeschreibung

H&M in Davenport, IA is seeking a Department Manager to lead and motivate a diverse team while delivering an exceptional omni-channel customer experience. You will drive visual and commercial execution, identify opportunities, and partner with store leadership to maximize sales and profits.

You will manage recruitment, development, and daily operations, ensuring strong customer service and adherence to global guidelines.