Department Manager: Lead Team, Elevate Sales & Experience

H&M; Fredericksburg (VA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Staff discount

Medical coverage

Dental coverage

Vision coverage

401K

Paid time off

Job summary

H&M in Fredericksburg, VA is seeking a Department Manager to lead and develop the store team. You’ll foster an inclusive culture, ensure outstanding visual presentation, and drive operational excellence across sales, service, and store standards.

This role focuses on analytics, budgeting, and collaboration with colleagues; you’ll promote the Hello Member loyalty program, in-store sustainability initiatives, and ensure cost-efficient, compliant store operations.

Qualifications

• Strong leadership and team development skills.
• Ambitious, analytical, and customer-centric.
• Able to manage budgets and drive sales growth.

Responsibilities

• Own omni customer experience and ensure visual and commercial standards.
• Lead the store team with positive, collaborative leadership.
• Set sales and budget goals; develop plans to optimize results.
• Ensure excellent customer service across all store areas.
• Promote the Hello Member loyalty app and in-store sustainability.
• Oversee opening and closing routines and store admin tasks.

Skills

Leadership

Customer service

Sales analytics

Budget management

Job description

H&M in Fredericksburg, VA is seeking a Department Manager to lead and develop the store team. You’ll foster an inclusive culture, ensure outstanding visual presentation, and drive operational excellence across sales, service, and store standards.

This role focuses on analytics, budgeting, and collaboration with colleagues; you’ll promote the Hello Member loyalty program, in-store sustainability initiatives, and ensure cost-efficient, compliant store operations.