Department Manager: Lead Sales, Visuals & Team Growth

H&M; Houston (TX); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Staff Discount

Medical Coverage

401K

Job summary

H&M in Houston, TX seeks a Department Manager to lead and develop a team, ensuring an inclusive culture and excellent store experience for customers and colleagues.

You will analyze sales, set goals, manage budgets, and drive visuals and merchandising in line with global guidelines while promoting Hello Member and sustainability initiatives. This leadership role combines coaching, analytics, and hands-on store operations.

Qualifications

• Experience leading a store team and driving results.
• Strong communication and analytical skills.
• Customer-centric mindset with a focus on profitability.

Responsibilities

• Own omni customer experience with visual and commercial execution per guidelines.
• Lead and develop store team through recruitment, onboarding, and performance management.
• Set sales and budget goals and create plans to optimize results and profits.
• Promote Customer Loyalty App (Hello Member) and in-store sustainability initiatives.
• Ensure operations, fitting room, checkout, and admin routines run smoothly.

Skills

Leadership

Sales & Customer Experience

Budget & Profitability

Job description

H&M in Houston, TX seeks a Department Manager to lead and develop a team, ensuring an inclusive culture and excellent store experience for customers and colleagues.

You will analyze sales, set goals, manage budgets, and drive visuals and merchandising in line with global guidelines while promoting Hello Member and sustainability initiatives. This leadership role combines coaching, analytics, and hands-on store operations.