Department Manager: Lead, Develop & Drive Team Excellence

Anchor Point Management Group; Normal (IL); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Same‑day pay options

Flexible scheduling

Team member discounts

Growth opportunities

Job summary

Anchor Point Management Group is seeking a restaurant leadership professional in Normal, IL to guide a high‑energy team in delivering premier guest experiences. The role emphasizes coaching, scheduling, and developing staff while ensuring safety and compliance across all service areas.

The ideal candidate will excel in fast‑paced environments, manage promotions and local marketing efforts, and optimize costs and labor through smart scheduling and performance feedback.

Qualifications

• High school diploma or equivalent required; restaurant and/or leadership experience preferred.
• Solid understanding of restaurant operations, food safety, and responsible alcohol service.
• Passion for developing people, building culture, and leading by example.

Responsibilities

• Lead and inspire Team Members to deliver top‑tier service and unforgettable fan experiences.
• Coach, train, and develop the team, building an all‑star lineup each day.
• Own execution across operations: guest engagement, quality, speed, and accuracy.
• Champion a clean, safe, and compliant environment across all areas.
• Bring energy to in‑house promotions, local marketing, and fan engagement initiatives.
• Directly responsible for staffing, succession planning, recruiting, interviewing, hiring, orientation, training, and ongoing development of Department Team Members.
• Develop direct reports through action/development plans and provide regular performance feedback.
• Create weekly department schedules within budgeted labor guidelines.
• Create, develop, and implement incentive programs and contests for the department.
• Manage and monitor food, beverage, and inventory costs, labor results, and overall profitability.
• Ensure compliance with food safety and responsible alcohol service regulations.
• Conduct site inspections, maintain equipment, and recommend repairs.

Skills

Leadership

Team development

Operations management

Food safety

Alcohol service

Scheduling

Budgeting

Education

High school diploma

Job description

Anchor Point Management Group is seeking a restaurant leadership professional in Normal, IL to guide a high‑energy team in delivering premier guest experiences. The role emphasizes coaching, scheduling, and developing staff while ensuring safety and compliance across all service areas.

The ideal candidate will excel in fast‑paced environments, manage promotions and local marketing efforts, and optimize costs and labor through smart scheduling and performance feedback.