Department Manager in Training

McDonald's; Oberlin (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

6% 401K match program

Flexible scheduling

Tuition reimbursement and/or education

Job summary

McDonald's is hiring a Department Manager in Training. Ideal candidates have prior Assistant Manager or long-term Shift Leader experience, with a background in quick service, hospitality or retail.

You must be 18 years or older for this position. Responsibilities include leading shifts, managing systems, setting goals, delegating tasks, training staff, and driving improvements to deliver fast, accurate, and friendly service.

Qualifications

• Previous managerial experience is required, ideally within a restaurant, retail or hospitality environment.
• Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience.
• Background in quick service restaurants, hospitality or retail is strongly desired.

Responsibilities

• Lead shifts and manage assigned systems, set goals and delegate tasks to teams.
• Motivate teams, train staff and ensure actions plan to improve results.
• Ensure fast, accurate, and friendly customer experience during each visit.
• Oversee departments (Guest Service, Kitchen, People) and maintain cleanliness and equipment.

Job description

This position is for a Department Manager in Training. Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

*If you do not have pervious Assistant Manager or long-term Shift Leader experience, please consider applying for a Shift Leader or Crew position.

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU.

Department Managers lead shifts just like Shift Leaders to ensure

customers get fast, accurate and friendly experience every visit. Department Managers

also lead a Department. Responsibilities may include managing assigned systems,

setting goals, delegating tasks to their teams, motivating their teams, following

up on assigned tasks, creating action plans to improve results and training

other restaurant employees. There are 3 Department Managers in each restaurant.

The Guest Service Department Manager’s responsibilities include

but are not limited to: Ensuring Crew and Managers deliver a great customer

experience, LTOs are executed at a high level, service staff are trained in

service procedures, community involvement initiatives are executed effectively,

cleanliness of assigned area and planned maintenance of assigned equipment.

The Kitchen Department Manager’s responsibilities include but

are not limited to: Ensuring the restaurant delivers great quality food to our

guests in a quick manner, food safety, managing food cost, completing inventory

counts, completing truck orders, training of kitchen staff, cleanliness of

assigned area and planned maintenance of assigned equipment.

The People Department Manager’s responsibilities include but

are not limited to: Interviewing, Hiring, Onboarding, Retention, Scheduling, Crew

Training, Manager Training, Monthly FUN calendar execution, positive culture in

the restaurant, cleanliness of assigned area and planned maintenance of assigned

equipment.

Previous managerial experience is required, ideally within a

restaurant, retail or hospitality environment. We’re looking for positive team

players with flexible schedules who like to have fun, with the passion to work

in the famously fast paced McDonald’s environment. You must be 18 years or older for this position.

BENEFITS:

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, At&t, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
• And much more!

This role is vital to the operations within the restaurant because you’ll:

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in your specific department.
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

To be a successful Department Manager, you’ll need:

• A commitment to excellence and safety in the workplace
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. This job posting contains some general information about what it is like to work in this restaurant but is not a complete description of all duties of the job. People who work in this restaurant perform a number of different tasks every day and this posting does not list every essential function of the job.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.