Department Manager CA

Wingmen V Llc; Eastvale (CA); Sur place; USD 30 444 - 35 473; Plein temps

Résumé du poste

Wingmen V Llc in Eastvale, CA, seeks a Department Manager to oversee food/product management and staff development across various departments, including Bar and Hospitality.

The ideal candidate has at least 2 years of restaurant management experience and possesses a valid driver’s license. Responsibilities include managing costs and ensuring compliance with health standards in a fast-paced environment. Competitive hourly salary ranges from $22.10 to $25.75.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Experience managing a full-bar restaurant preferred.
• Strong organizational skills and attention to detail are essential.

Responsabilités

• Oversee food/product matters, staffing, and team development.
• Manage bar operations and maintain compliance with alcohol service.
• Recruit and develop team members and manage schedules.

Connaissances

Restaurant management

Alcohol inventory management

Team development

Performance analysis

Customer service

Formation

High school diploma or equivalent

Buffalo Wild Wings Management Certification

Description du poste

Job Details

Location: 12411 Limonite Ave Ste 650, Eastvale, CA 91752

Hourly Salary: $22.10 – $25.75

Responsibilities

Department Manager – Heart of House (HOH)

• Oversee all food/product matters, staffing, and development of HOH team members.
• Maintain a safe environment and improve profitability through revenue and labor management.
• Assist the General Manager in overall restaurant operations, overseeing shift‑by‑shift fulfillment.

Department Manager – Bar

• Supervise bar operations, manage adult beverage matters, inventory control, and compliance with Responsible Alcohol Service.
• Plan, hire, train, and motivate bartenders and bar servers.
• Ensure bar cost tools are utilized and maintain inventory levels.

Department Manager – Hospitality

• Oversee dining room service and hospitality team development.
• Coordinate with other managers for hiring decisions and team growth.
• Implement an incentive program to motivate team members.

General Department Manager Tasks

• Recruit, interview, hire, orient, train, and develop team members.
• Create and manage weekly schedules within labor budget.
• Provide ongoing performance feedback, conduct appraisals, and administer merit increases.
• Coordinate with support teams for training, compliance, and performance management.
• Administer guest complaint program and use Guest Experience Management (GEM) to improve satisfaction.
• Monitor equipment, handle invoices, and ensure compliance with health and safety standards.
• Create action plans to address operational issues and follow up with direct reports.

Quality Operations – HOH

• Ensure adherence to new food product roll‑outs and recipe consistency.
• Communicate vendor expectations and audit quality standards.
• Analyze performance tools (GEM, QSCs, audits, P&L) to troubleshoot and resolve issues.

Quality Operations – Bar

• Track bar cost tools and maintain inventory of all alcohol products.
• Analyze performance tools and implement action plans for bartenders and bar servers.

Sales & Profit Responsibilities

• Manage food and beverage costs, labor results, and maintain inventory levels.
• Set projections, analyze P&L statements, and develop corrective action plans.
• Use incentive contests to drive sales and reduce waste, comps, and discounts.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Experience managing a full‑bar restaurant preferred.
• High school diploma or equivalent; valid driver’s license.
• Completion of the Buffalo Wild Wings Management Certification program.
• Ability to lift 50 lbs regularly; satisfactory background check.
• Strong organizational skills, attention to detail, and effective communication.
• Self‑directed, results‑driven with a proven track record of managing multiple priorities.
• Ability to work flexible hours, including late nights and weekends.
• Passion for a fast‑paced environment, team focus, and commitment to creating a fun, exciting workplace.

EEO Statement

Buffalo Wild Wings is an Equal Opportunity Employer. Employment decisions are based on qualifications, experience, and business needs.