Department Manager

McDonald's; Richmond (VA); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Paid vacation

401(k) with company match

Medical, dental, and vision insurance

Free meals during shifts

Career development

Archways to Opportunity

Descrizione del lavoro

McDonald's, a franchise-owned restaurant, is seeking a Department Manager to lead and coach team members across Guest Services, Kitchen Operations, and People & Staffing. You’ll own day-to-day performance, drive training, and promote a positive work culture that delivers exceptional guest experiences.

The role offers growth toward a General Manager path, with opportunities for leadership development, promotions, and comprehensive benefits. Must be 18+ and able to work a flexible schedule.

Competenze

• Leadership experience in restaurants, retail, or hospitality.
• Strong communication and problem-solving skills.
• Able to inspire, organize, and hold teams accountable.
• Must be 18+ and able to work flexible schedule.

Mansioni

• Own one of three core areas: Guest Services, Kitchen Operations, People & Staffing.
• Lead promotions, coaching, and staff development.
• Hire, train, and schedule crew; manage performance.
• Lead shifts, track progress toward goals, and foster positive culture.

Conoscenze

Leadership

Team management

Communication skills

Problem solving

Staff scheduling

Customer service

18+ eligibility

Descrizione del lavoro

Department Manager

Starting at $18–$20/hr

Step Up, Lead Strong, and Make a Real Impact

As a Department Manager, you're not just leading a shift—you’re building a team, driving performance, and helping lead a business. This is the next level of leadership at McDonald's, with clear pathways for growth and personal development.

If you’re an experienced Shift Manager or a motivated leader in hospitality or retail, this role gives you the opportunity to coach others, take ownership of results, and make a real difference in our restaurants and your own career.

What You’ll Do:

As a Department Manager, you’ll take ownership of one of three core areas of the restaurant:

Guest Services

• Ensure exceptional customer experiences in the dining room, drive-thru, and front counter

• Lead sales promotions and service training

• Motivate staff to deliver fast, friendly service

Kitchen Operations

• Deliver quality, food safety, and speed in every meal

• Monitor and control food costs

• Train kitchen team on prep procedures and new menu items

People & Staffing

• Recruit, train, and schedule qualified crew

• Support employee development and performance

• Recognize and reward great work

All Department Managers help lead shifts, coach crew and shift managers, track progress toward goals, and create a positive team culture that supports success.

Growth Path: Become a General Manager

Top-performing Department Managers have the opportunity to be promoted to General Manager, a salaried leadership position with additional benefits and greater responsibilities. This includes paid, in-person leadership development courses at Hamburger University in Chicago—a world-class training program for future McDonald’s executives.

What We’re Looking For:

• Previous leadership experience in restaurants, retail, or hospitality

• Strong communication and problem-solving skills

• Ability to inspire, organize, and hold teams accountable

• Must be 18+ and available for a flexible schedule

Benefits You’ll Love:

• Competitive pay starting at $18–$20/hr

• Up to 15 days paid vacation

• 401(k) with 4% company match

• Medical, dental, and vision insurance

• Short- and long-term disability, life & accident coverage

• Paid leaves of absence

• Free meals during shifts

• World-class training & career development

• Education assistance via Archways to Opportunity

• Employee Resource Connection and service awards

The Fine Print:

This posting outlines the typical responsibilities of the role but is not an exhaustive job description. Department Managers often perform a wide variety of tasks, and each day may bring something new.

This is a position with a franchise-owned McDonald’s location, not McDonald’s USA. By applying, you acknowledge that all hiring, scheduling, and employment decisions are made by the independent franchisee—not McDonald’s Corporation.

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.