Department Manager

McDonald's; Ravenna (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

McDonald's in Ravenna, OH is hiring a Department Manager to lead shifts and oversee Training, Food Safety, and Inventory Management. You will ensure fast, accurate, and friendly customer service while upholding brand standards.

You will manage department goals, train staff, schedule to meet sales and profit targets, and report results to the management team. Prior supervisory experience in restaurant, retail or hospitality is preferred.

Qualifications

• Experience in restaurant, retail, or hospitality environments preferred.
• Ability to lead multiple departments and teams.
• Must be 18 years old or older.

Responsibilities

• Lead shifts and ensure customers receive a fast, accurate, friendly experience.
• Manage Training, Food Safety, and Inventory Management, set goals and delegate tasks.
• Follow up on tasks and report results to the team and other managers.
• Guest Service Department: ensure great customer experience, execute promotions, train service staff, keep Front Counter and Drive‑Thru organized.
• Kitchen Department: ensure quality and safe food delivery, control costs, train kitchen staff on procedures including new items.
• People Department: hire qualified crew, provide training, schedule staff to meet sales and profit goals, foster motivation and recognition.

Skills

Managerial experience

Team player

Flexible schedule

18+ age

Job description

Description

Managers lead shifts and may also oversee department‑level responsibilities in areas such as Training, Food Safety, and Inventory Management. Each department manager is accountable for delivering a fast, accurate, and friendly customer experience while maintaining operational standards.

Responsibilities

• Lead shifts and ensure customers receive a fast, accurate, friendly experience.
• Manage assigned systems (Training, Food Safety, Inventory Management), set goals, and delegate tasks.
• Follow up on tasks and report results to the team and other managers.
• For the Guest Service Department: ensure a great customer experience, execute sales promotions, train service staff in procedures, and keep Front Counter McCafé and Drive‑Thru areas organized.
• For the Kitchen Department: ensure quality, safe food delivery, control food costs, and train kitchen staff on production procedures, including new menu items.
• For the People Department: hire qualified crew, provide training, schedule staff to meet sales and profit goals, and foster crew motivation and recognition.

Qualifications

• Preferred previous managerial experience, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedule and a passion for a fast‑paced environment.
• Must be 18 years or older.

Legal Notice

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. I understand that McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions regarding me.