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McDonald’s is seeking a Department Manager to lead teams and ensure smooth daily operations across Guest Services, Kitchen, and People departments. You will train staff, manage shift coverage, and drive a positive work culture in a fast-paced environment.
This role offers growth opportunities, with training pathways and performance incentives. Experience in McDonald’s is preferred; 18+ and strong leadership are essential for success.
At McDonald’s, leadership goes beyond the title. Department Managers help deliver on our vision: to be the world’s premier quick service restaurant, creating an experience beyond expectations for each and every customer through happy smiles, personalized quick service, and quality hot fresh food.
This is more than just a job; it’s a career path with purpose, recognition, and growth. We’re looking for driven, experienced leaders who are ready to make a difference and take their next step with a company that invests in their future.
Paid Time Off and Paid Vacation
$3,000 Tuition Assistance through Archways to Opportunity
Free meals during shifts
30% National Employee Discount at McDonald’s locations
Free Yearly Uniform Replacement
Career Development & Fast Track to General Manager
Training at McDonald’s Headquarters in Chicago
Access to PerkSpot discounts on travel, electronics, and more
Recognition Programs and Performance-Based Incentives
BCBS Health, Dental & Vision Insurance (50% employer-paid)
401(k) Retirement Plan
Sam’s Club Membership
Enhanced Bonus Opportunities
Department Managers lead teams, ensure daily operations run smoothly, and are responsible for managing key systems that drive restaurant success. This role may include leadership in one or more of the following departments:
Ensure every customer has a fast, friendly, and positive experience
Execute sales promotions effectively
Oversee training and performance of service crew
Maintain a clean and organized front counter, McCafé, and drive-thru
Oversee food quality, safety, and speed of service
Train kitchen crew on food production procedures and new menu items
Manage inventory and food cost control
Ensure kitchen standards align with health and safety guidelines
Recruit, train, and schedule crew based on business needs
Drive retention through onboarding, motivation, and recognition programs
Promote a positive work culture and strong team dynamics
Previous McDonald’s Department Manager experience required
Must be 18 years or older
Strong leadership and communication skills
Passion for people, performance, and fast-paced environments
Flexible availability and a team-first mindset
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.
McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.
McDonald’s and its franchisees are always looking for top candidates. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.