Department Lead: Service, Inventory & Merchandising

Ace Hardware Corporation; Raymond (NH); Hybrid; USD 38,000 - 60,000; Full time

Job summary

Ace Hardware Corporation’s Raymond, NH store is seeking a motivated team member to deliver legendary customer service, manage department inventory and pricing, and execute merchandising plans. You will place and track orders, oversee receiving and bin tagging, and handle customer concerns with courtesy.

You will train assigned staff, lead by example, and support store operations during promotions and meetings, contributing to a positive shopping experience for the community.

Qualifications

• Must deliver exceptional customer service to customers in department.
• Maintain optimal inventory levels to ensure product availability and profitability.
• Assist with pricing, merchandising and display of department.
• Place and track merchandise orders to maintain stock levels.
• Oversee receiving, bin tagging and pricing of department merchandise.

Responsibilities

• Provide excellent customer service and greet customers on the sales floor.
• Resolve customer issues promptly and courteously.
• Assist with department staffing and back-up for management as needed.
• Attend store meetings and participate in promotions.

Skills

Legendary customer service

Inventory management

Pricing

Merchandising

Staff training

Leadership

Job description

Ace Hardware Corporation’s Raymond, NH store is seeking a motivated team member to deliver legendary customer service, manage department inventory and pricing, and execute merchandising plans. You will place and track orders, oversee receiving and bin tagging, and handle customer concerns with courtesy.

You will train assigned staff, lead by example, and support store operations during promotions and meetings, contributing to a positive shopping experience for the community.