Department Lead: Retail Ops & Merchandising

Rural King; Rocky Mount (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Associate discount

Education programs

Employee assistance

Job summary

Rural King is seeking a Department Lead to support efficient store operations in Rocky Mount, NC. The role focuses on inventory management, merchandising, and ensuring high standards in product presentation and signing.

You will provide excellent customer service, assist with front-end tasks, and help maintain a safe, organized shopping environment while collaborating across teams to meet store goals.

Qualifications

• Retail leadership experience demonstrated in a fast-paced store.
• Strong customer service skills with the ability to handle inquiries and issues.
• Ability to prioritize tasks, meet deadlines, and manage time effectively.

Responsibilities

• Oversee scanning outs, inventory, recovery, price changes, and planogram sets.
• Maintain department cleanliness and orderliness per company standards.
• Provide exceptional customer service and assist customers with inquiries and locating products.
• Process front-end transactions or loadouts as required to support store operations.
• Operate forklifts and pallet jacks; use general office equipment as needed.
• Engage in cross-training across departments to increase flexibility.

Skills

Retail leadership

Customer service

Team supervision

Inventory control

Merchandising

Tools

Forklifts

Pallet jacks

POS systems

Planogram software

Job description

Rural King is seeking a Department Lead to support efficient store operations in Rocky Mount, NC. The role focuses on inventory management, merchandising, and ensuring high standards in product presentation and signing.

You will provide excellent customer service, assist with front-end tasks, and help maintain a safe, organized shopping environment while collaborating across teams to meet store goals.