Department Lead: People & Customer Service Leader

Meijer Great Lakes; South Bend (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Great Lakes is seeking a team-oriented associate to help deliver an exceptional shopping experience. You will engage customers at checkout, communicate daily tasks to the team, and support training to ensure sales and service goals are exceeded. The role emphasizes safety, product freshness, and adherence to Meijer standards.

The position offers opportunities to grow within a family-oriented culture, with weekly pay, scheduling flexibility and development programs through Meijer Rewards.

Qualifications

• Staff with passion for customer service and approachability.
• Strong verbal and written communication.
• Retail or customer service experience preferred.

Responsibilities

• Engage customers to provide a great shopping experience at checkout.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to meet sales and service goals.
• Support training and cross-training of staff.
• Help with department scheduling to boost engagement and profitability.
• Ensure product freshness and proper rotation and dating policies.
• Lead by example in safety and Meijer culture.

Skills

Customer service

Verbal & written communication

Initiates interactions

Influence others

Team engagement

Retail experience

Creative thinking

Tools

POS system

Cash handling

Job description

Meijer Great Lakes is seeking a team-oriented associate to help deliver an exceptional shopping experience. You will engage customers at checkout, communicate daily tasks to the team, and support training to ensure sales and service goals are exceeded. The role emphasizes safety, product freshness, and adherence to Meijer standards.

The position offers opportunities to grow within a family-oriented culture, with weekly pay, scheduling flexibility and development programs through Meijer Rewards.