Department Coach — Lead a High-Impact Retail Team

Nike Inc; Kissimmee (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts

401(k) Plan

Employee Stock Purchase Plan

Stock discounts for Nike family

Paid Time Off and Holidays

Job summary

Nike Clearance Kissimmee is seeking a Department Manager to lead a high-energy retail team in a busy Nike store. You will coach staff, prioritize exceptional customer service, and implement our Service Principles while representing the Nike brand in the community.

You will recruit and develop talent, manage daily operations, support store growth, and ensure the team delivers positive moments for customers. The role requires leadership, retail experience, and a passion for sport and service.

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer-facing experience

Leadership

Team recruitment and coaching

Microsoft Office

Retail systems

Flexible schedule

Conflict resolution

Tools

Microsoft Office

Retail POS systems

Job description

Nike Clearance Kissimmee is seeking a Department Manager to lead a high-energy retail team in a busy Nike store. You will coach staff, prioritize exceptional customer service, and implement our Service Principles while representing the Nike brand in the community.

You will recruit and develop talent, manage daily operations, support store growth, and ensure the team delivers positive moments for customers. The role requires leadership, retail experience, and a passion for sport and service.