Department Clerk I or II - Temporary

Idaho Power Company; United States; Hybrid; USD 26,000 - 41,000; Full time

Benefits offered by this job

Work-life balance

Competitive pay

Employee incentive plan

401k match

Pension plan

Job summary

Idaho Power Company in Boise, Idaho, is seeking a Department Clerk I or II to support Customer Operations. This entry-level role offers routine clerical duties under supervision, with data entry, filing, and document processing as core responsibilities.

The position is temporary (fixed term) with a potential for up to 40% remote work. A competitive pay range, benefits, and a path to internal postings are noted for eligible candidates.

Qualifications

• Knowledge of proper telephone etiquette and office/customer service.
• Filing systems knowledge.
• Basic operation of standard office equipment (FAX, PC, calculator, electronic devices).
• Proficiency with MS Office Suite applications.
• Strong punctuation, spelling and grammar in basic correspondence.

Responsibilities

• Data collection, data entry, reconciliation and document processing.
• Filing and record-keeping, information exchange and copy duties.
• May require some data analysis and report preparation.

Skills

Telephone etiquette

Office/customer service

Filing systems

MS Office Suite

Punctuation & grammar

Proofreading

Basic math

Education

High school diploma or GED

Tools

FAX

PC

Calculator

Job description

Job Details

• Position: Department Clerk I or II
• Company: Idaho Power
• Location: Boise, Idaho (downtown). Opportunity to work up to 40% remote.
• Contract: Temporary (Fixed Term)
• Job End Date: 06/30/2028
• # of Positions: 1
• Pay Range: $19.02 - $29.72 per hour
• Exemption Status: Non-Exempt
• Application Deadline: 11/18/2026 at 11:59 pm Mountain Time

Job Description

Idaho Power - located in vibrant Boise, Idaho - is looking for a Department Clerk I or II to join our Customer Operations team. It's an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we're working hard to safely provide our customers with the safe, reliable, and affordable energy they depend on.

Role Overview

What does a Department Clerk I or II do for us? Entry level position. Under direct supervision, this individual performs routine support functions following established work procedures. Functions may include data collection, data entry, reconciliation, document processing, copying, information exchange, filing, and record-keeping. May require some data analysis.

Benefits & Perks

• work-life balance
• competitive pay and benefits
• employee incentive plan
• 401k employer-match
• pension plan

Candidate Requirements

A COMPETITIVE CANDIDATE WILL HAVE

• Knowledge of: Proper telephone etiquette and office/customer service
• Filing systems
• Skills in: Basic operation of standard office equipment such as FAX, PC, calculator and electronic devices
• Using MS Office Suite applications
• Use of proper punctuation, spelling and grammar in composing basic correspondence and assisting in the preparation of documents
• Proofreading
• Ability to: Understand and apply basic mathematical calculations and concepts involving fractions, decimals, percentages, etc.

Minimum Requirements

• Department Clerk I
  • Education: High school diploma or GED
  • Experience: 1 or more years of prior office experience or equivalent combination of formal education and work experience
  • Licenses & Certifications: Valid driver's license with an acceptable driving record based on driving requirements for the position
• Department Clerk II
  • Education: High school Diploma or GED
  • Experience: 3 or more years of related experience or equivalent combination of formal education and work experience
  • Licenses & Certifications: Valid driver's license with an acceptable driving record based on driving requirements for the position

Physical Requirements

This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 25lbs from floor.

Additional Information

Temporary employees are eligible to apply for internal job postings. Internal, regular employees who are successful candidates will be placed as regular employees in a Temporary Duty Assignment job classification. In order for your current position to be held for your return, qualified employees must have supervisory approval to participate and have been in their current position for at least six months.

Competencies

• Adaptability
• Collaborating
• Communication
• Customer Focus
• Initiating Action
• Planning and Organizing
• Work Standards

Equal Opportunity Employer

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.

Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.

About Us

With 17 hydroelectric power plants along the Snake River and its tributaries, Idaho Power is proud to provide safe, reliable, and affordable energy to customers in southern Idaho and eastern Oregon. Our nearly 2,200 employees serve more than 650,000 customers in a service area spanning an estimated 24,000 square miles. They live, work, and play in some of the most beautiful and rugged landscapes in the West. We're working hard to keep our communities safe, connected, and thriving. We hope you'll join us.

Contact Information

Phone: [phone] Email: [e-mail] Idaho Power Company Recruiting Office P.O. Box 70 Boise, ID 83707