Department Assistant - Rehab

150 Shriners Hospitals for Children; St. Louis (MO); On-site; USD 21,000 - 26,000; Part time

Job summary

Shriners Children's St. Louis is seeking a part-time Department Assistant to join our Rehab team. The position offers 20 hours per week and day-shift scheduling.

The role supports Rehab Services through administrative tasks, scheduling, and patient intake, with opportunities to collaborate across departments and improve workflow. Prior experience in outpatient rehabilitation is preferred, bilingual Spanish/English is a plus.

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft Office.
• Excellent communication and ability to foster a positive work environment.
• Experience with online scheduling and medical records systems.

Responsibilities

• Complete assignments for the Rehab Services department in a timely manner.
• Handle department correspondence, typing, photocopying, filing, and inventory.
• Prepare equipment and paperwork for shipping to outreach clinics.
• Receive and assist patients, families, visitors, and staff professionally.
• Prepare incoming and outgoing mail and manage daily schedules.
• Check in/out rehab patients and maintain schedules.
• Schedule patients in SHCIS for OT/PT, Child Life, and Media Services as needed.
• Input Prosthetic/Orthotic information into Ad-Hoc charting.
• Review Rehab documentation for POC verification status.
• Order supplies for OT/PT, Child Life, and Media Services.
• Submit preauthorization requests to insurers for OT/PT services.
• Process payments to vendors promptly and provide receipts.
• Submit check requests with proper documentation.
• Track monthly budgets against variance reports.
• Maintain databases tracking supplies across departments.

Skills

Microsoft Office

Communication

Scheduling systems

Education

High School Diploma/GED

Job description

Company Overview

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status.

Job Description

Shriners Children's St. Louis is seeking a part-time Department Assistant to join our Rehab team.

Hours: The position is part-time on day shift and will work 20 hours per week.

Key Responsibilities

• The Department Assistant completes assignments for the Rehab Services department in an efficient and timely fashion.
• Responsible for department correspondence, typing, photocopy, filing and department inventory.
• Prepares equipment and paperwork for shipping to the outreach clinics.
• Appropriately receives and processes patients, families, visitors, staff and Shriners both on the phone and in person.
• Prepares incoming and outgoing mail.
• Checks in and out daily rehab patients seen by staff.
• Maintains daily rehab patient schedules.
• Schedules patients in SHCIS for OT/PT, Child life, and Media Services, and other departments as needed.
• Inputs Prosthetic and Orthotic information into Ad-Hoc charting as needed.
• Review Rehab documentation for status of POC verification.
• Pulls pressure garment files and garments for therapists/technicians.
• Accurately orders supplies for OT/PT, Child life, and Media Services departments in a timely manner.
• Submits preauthorization requests to insurance companies for OT/PT services.
• Submits payments to vendors used by OT/PT, Child Life, and Media Services in a timely manner.
• Submits check requests and provide appropriate documentation to support purchases as needed.
• Track monthly budgets check it against the variance report on a monthly basis for discrepancies.
• Maintains database to track supplies ordered for each OT/PT, Child life, and Media Services departments.

Required Qualifications

• High School Diploma/GED
• Intermediate level skills in Microsoft Office
• Excellent communication skills and ability to work in and promote a positive work environment
• Ability to effectively use on-line scheduling, medical records and other systems related to patient care.

Preferred Qualifications

• 2 Years Administrative Assistant/Clerical
• 1 year previous scheduling experience in an outpatient rehabilitation environment
• Bilingual Spanish/English

Compensation

Compensation is determined based on years of relevant experience and departmental equity.