Department Assistant Occupational

WHS; Oconomowoc (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare provider as a Department Assistant in Occupational Health. This full-time role involves supporting a call center, scheduling patient appointments, and ensuring efficient clinic operations. Ideal candidates are organized and customer-focused, thriving in a dynamic environment. Enjoy a consistent Monday-Friday schedule and a comprehensive benefits package, including generous PTO and tuition reimbursement.

Benefits

Generous PTO

Insurance Options

Tuition Reimbursement

401K Match

Qualifications

• Experience in a healthcare setting preferred.
• Strong communication and organizational skills.

Responsibilities

• Answer and direct calls, schedule appointments, and provide administrative support.
• Assist in managing patient records and coordinating with clinics.

Skills

Communication

Organizational Skills

Multitasking

Tools

EPIC

Job description

Join to apply for the Department Assistant Occupational role at WHS

Job Requirements

Department Assistant (Call Center) - Occupational Health

Full-Time | Monday - Friday | 8:00 AM - 4:30 PM

Begin your career with ProHealth Care and become part of a dedicated team in Occupational Health. We are seeking a Department Assistant to support our call center, helping coordinate patient scheduling and clinic operations. This role is essential in ensuring a seamless experience for our patients and providers while working in a fast-paced, team-oriented environment.

What You'll Do

1. Answer and direct calls, schedule appointments, and provide administrative support to the Occupational Health team.
2. Assist in managing patient records and coordinating with clinics across multiple locations.
3. Work closely with providers and staff to ensure efficient scheduling and workflow.
4. Support front desk check-in as needed at clinic locations.

What We're Looking For

1. Experience in a healthcare setting preferred; EPIC experience a plus.
2. Strong communication and organizational skills.
3. Ability to multitask in a fast-paced environment.
4. A commitment to providing exceptional service to patients and colleagues.

Why Join ProHealth Care?

• Work-life balance with a consistent Monday-Friday schedule.
• Comprehensive benefits package, including generous PTO, insurance options, tuition reimbursement, and 401K match.
• A collaborative, supportive team where your contributions make a difference.

If you are organized, customer-focused, and thrive in a dynamic healthcare setting, we’d love to hear from you! Apply today and #BeginYourStory with ProHealth Care.

Additional Responsibilities

The Department Assistant is responsible for performing various administrative and clerical duties in an organized, timely, and accurate manner. Responsibilities include scheduling appointments in the EPIC Electronic Health Record System, answering/responding to calls, coordinating new hire orientation, updating departmental policies, managing staff schedules, and troubleshooting equipment.

Application Instructions

Apply online at: ipc.us/t/AC981BE8172747C9

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Health, Wellness & Fitness

WHS is an equal opportunity employer committed to an inclusive work environment. We perform pre-employment substance abuse testing and consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, veteran status, or disability.