Department Assistant

Lifespan; Town of Providence (NY); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health Corporate Patient Financial Services Department seeks a clerical professional to support the collection and reimbursement of legal accounts under the supervision of the Manager.

The role involves preparing reports for legal accounts, filing affidavits, subpoenas, and court documents, responding to attorneys, and maintaining records in the system. Work is on-site, Monday–Friday, 8:00–4:30 at Corporate Headquarters in Providence, RI.

Qualifications

• High school diploma is required.
• Business courses are preferred.
• One year of office experience including patient financial services.

Responsibilities

• Assist the Senior Specialist with reports for legal accounts and forward placements to appropriate agencies.
• Process and close affidavits, subpoenas, litigation, liens, bankruptcies, estates, and small claims as required for judicial proceedings.
• Respond to attorney questions to ensure accurate and timely reimbursement to the hospital.
• Respond to requests for itemized bills relating to legal accounts.
• Document activity in the Patient Financial Services online system.
• Attend internal and external meetings to stay updated on follow-up techniques and training.
• Participate in education programs and in-service meetings.
• Maintain QA for safety, environmental and infection control as per policies.
• Perform other related duties as required.

Skills

Office experience

Patient financial services

MS Word

MS Excel

Education

High school diploma

Business courses preferred

Tools

MS Word

MS Excel

Job description

SUMMARY

Under the general supervision of the Manager of the Collection/Customer Service department performs a variety of clerical functions to collect and ensure the reimbursement on those accounts deemed as "legal accounts" with in the Brown University Health Corporate Patient Financial Services Department.
Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

• Assist the Senior Specialist with the preparation of all reports for legal accounts or, accounts that are in litigation; and to ensure placements are forwarded to the appropriate agency.
• File, process and close all affidavits, subpoenas, litigation, liens, bankruptcies, estates and small claims proceedings as required for judicial system. This may require appearances in court to assist legal counsel with these legal accounts to ensure the collection of balances due to the hospital. This also includes using the on line computer program (word) to assist in creating the legal documents as required by the judicial system.
• Respond to attorney questions to ensure accurate and timely reimbursement to the hospital.
• Respond to legitimate requests for itemized bills as they pertain to legal accounts.
• Document activity within the Patient Financial Services on line computer system.
• Attend both internal and external meetings as required by Manager to keep abreast of all follow-up techniques, educational programs and inservice meetings as they pertain to the legal accounts.
• Participate in educational programs and in service meetings as required.
• Maintain quality assurance as it pertains to safety, environmental and infection control in accordance with established system policies, procedures and objectives.
• Perform other related duties as required.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE

• High school diploma.
• Business courses preferred.

EXPERIENCE

• One year of office experience including experience in patient financial services.
• Computer literacy, and familiarity with MS Word, Excel, etc.

Pay Range

$18.13-$29.90

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Corporate Headquarters - 15 LaSalle Square Providence, Rhode Island 02903

Work Type

Monday-Friday 8:00-4:30 On Site

Work Shift

Day

Daily Hours

8 hours

Driving Required

No