DEPARTMENT ASSISTANT

City-of-Huntington-Beach,-Ca; Huntington Beach (CA); On-site; USD 18,000 - 24,000; Part time

Job summary

The City of Huntington Beach is seeking a part-time administrative support helper to assist with a variety of office duties in a busy department. The role emphasizes effective communication, data handling, and customer service in a city environment.

The ideal candidate will have a high school diploma, some college coursework, and experience in general office work. Responsibilities include data entry, report preparation, and coordination with other staff, with duties expanding to routine field

Qualifications

• High school diploma or equivalent required.
• Some college coursework or vocational training preferred.
• Experience in general office work and customer service is desirable.
• Knowledge of basic math principles and public relations/customer service concepts.

Responsibilities

• Assist supervisor and department staff with a variety of support duties.
• Assist in researching, compiling, and analyzing data; prepare routine reports and records.
• Perform data entry and record department information; interact with interdepartmental staff.
• Handle routine clerical tasks such as filing, copying, answering phones, and document delivery.
• Support turf removal inspections and new development inspections as directed.
• Perform related duties as assigned by the supervisor.

Skills

Attention to detail

Customer service

Effective communication

Public relations

Education

High school diploma or equivalent

Some college coursework or vocational training

Tools

Microsoft Office

Job description

This is a Non-Permanent, Part-Time Position

The Ideal Candidate possesses effective communication and cooperative interpersonal skills, the ability to work well in a busy office environment where attention to detail is important, excellent customer service skills, and be available to work a minimum of 20 hours per week year round.

Note: This recruitment will close when the hiring manager determines that enough qualified applications have been received.

Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Annuitants.

• Assists supervisor and department staff members with a variety of support duties as assigned
• Assists in researching, compiling, and analyzing data
• Prepares and/or processes routine reports, correspondence and records
• Performs computer data entry to record and retrieve department information
• Interacts with interdepartmental staff and other agency representatives in obtaining or providing data
• Performs routine clerical tasks as needed; including copying and filing documents, collating materials, answering telephones, etc.
• Performs routine field reconnaissance and inspections as needed
• Picks up and delivers documents, materials, supplies, etc., as needed
• Assist in billing and data input as directed by supervisor and department staff members
• Assist in turf removal inspections
• Assist with new development inspections
• Performs related duties as assigned

The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments a needed.

Knowledge of:

• Business English, spelling and grammar
• Modern office practices, procedures and equipment
• Personal computer operations
• Basic math principles
• Effective public relations/customer service principles, practices and techniques

Ability to:

• Utilize general office equipment such as telephone, fax, printers, copiers, and computers
• Learn and apply City policies, procedures, rules and regulations
• Conduct basic research
• Compile and analyze data and prepare accurate reports and correspondence; reason logically, draw valid conclusions and make appropriate recommendations
• Maintain work effectiveness and meet deadlines with frequent changes in workload and the priority of assignments
• Understand and carry out oral and written instructions
• Communicate clearly and concisely, orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work
• Provide quality customer service

Education: High school diploma or equivalent required, with some college coursework, vocational training, or comparable work experience preferred.

Experience: Experience in general office work, customer service, or government-related roles is highly desirable.

APPLICATION AND SELECTION PROCEDURE:

• Application Review
• Department Interview
• Background
• Appointment

Work will be performed primarily indoors; however, may be assigned tasks that include working outdoors as well. Acute hearing is required. Incumbents use a computer keyboard and related equipment, with or without an accommodation.

Special Conditions

Public Employee Disaster Service Worker:In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.